[Remote] Lead Product Manager, Automation

Note: The job is a remote job and is open to candidates in USA. Humana Inc. is a leading U.S. healthcare company that focuses on making it easier for people to achieve their best health. They are seeking a Lead Product Manager to drive enterprise value by developing automation opportunities across various healthcare segments, leveraging data analysis and cross-functional collaboration to improve operational outcomes.ResponsibilitiesDrive enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and PharmacyPartner across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomesDefine leading indicators to measure success and guide continuous improvement through data analysis and process mappingPromote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environmentWork directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable valueApply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of successGuide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teamsEnsure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and prioritiesSkills5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunitiesExperience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicatorsWorking knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settingsUnderstanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or PharmacyAbility to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutionsAbility to translate user needs and challenges into scalable, experience-driven solutionsExperience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomesPreference given to candidates in these locations, with expected in-office work as needed: Boston, MA; Dallas/Fort Worth, TX; Fort Lauderdale/Miami/Orlando/Tampa, FL; Louisville, KY; Nashville, TN; New York, NY; Washington, DCBenefitsBonus incentive planMedical, dental and vision benefits401(k) retirement savings planTime off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)Short-term and long-term disabilityLife insuranceCompany OverviewHumana is a health insurance provider for individuals, families, and businesses. It was founded in 1964, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.humana.com.Company H1B SponsorshipHumana has a track record of offering H1B sponsorships, with 91 in 2026, 282 in 2025, 246 in 2024, 284 in 2023, 274 in 2022, 212 in 2021, 84 in 2020. Please note that this does not guarantee sponsorship for this specific role.