[Remote] Lead Product Manager

Note: The job is a remote job and is open to candidates in USA. Humana is a leading U.S. healthcare company seeking a Lead Product Manager for their Consent & Preference Management Platform. This role involves driving the execution and improvement of enterprise capabilities while collaborating with various teams to ensure successful integration and usage across digital and marketing ecosystems.ResponsibilitiesCollaboratively own and manage the product backlog for assigned consent and preference platform capabilities, ensuring alignment with the multiyear enterprise roadmapTranslate enterprise strategy, regulatory requirements, and business needs into clear product requirements, user stories, and acceptance criteriaPartner closely with our Next Best Action team, engineering, architecture, and delivery teams to plan, execute, and release platform enhancements on time and at qualityBalance near-term business needs with long-term platform scalability, maintainability, and complianceLead development of specific platform capabilities such as consent capture, preference updates, suppression logic, policy enforcement, and downstream activationDrive platform integration with Next Best ActionEnsure consent and preference data models, APIs, and workflows adhere to enterprise standards and regulatory guidanceValidate that platform functionality supports omnichannel use cases across web, mobile, CRM, contact center, and third-party integrationsIdentify dependencies, risks, and tradeoffs, escalating decisions as neededAct as a key product partner to NBA, Marketing, Digital, CRM, Customer Service, Legal, Privacy, and Compliance teamsSupport onboarding and adoption of the platform by lines of business through enablement, documentation, and partnershipCollaborate with enterprise data, identity, and analytics teams to ensure accurate, reliable use of consent and preference dataServe as a day-to-day product escalation point for delivery teams and business stakeholdersEnsure consent and preference experiences are intuitive, transparent, and aligned with customer trust expectationsAdvocate for customer-centric design patterns that clearly communicate data usage, choices, and controlsIncorporate customer, compliance, and operational feedback into product iteration and refinementTrack and report on product-level KPIs such as consent capture rates, preference usage, data quality, error rates, and activation successPartner with the Director to identify opportunities to reduce operational friction, manual processes, and compliance riskMonitor platform performance and integration health, driving corrective actions and enhancements as neededSkillsBachelor's degree in Business, Technology, or a related field; MBA or advanced degree preferred5+ years of experience in product management, platform product ownership, or digital capability deliveryStrong understanding of consent, preference, privacy, or customer data management conceptsFamiliarity working with Next Best Action platforms, AI platforms, or intelligent platformsExperience managing complex backlogs for enterprise platforms used across multiple channels and business unitsDemonstrated ability to translate regulatory or policy requirements into functional product capabilitiesProven experience working with cross-functional technology, legal, compliance, and business teamsStrong written and verbal communication skills with the ability to clearly articulate requirements and tradeoffsExperience in healthcare, financial services, or other highly regulated industriesFamiliarity with regulations such as HIPAA, TCPA, CCPA, and Do Not CallExperience supporting omnichannel engagement, personalization, or customer data platformsExposure to API-first platforms, data governance models, and enterprise integration patternsBackground working within scaled agile or hybrid delivery environmentsBenefitsHealth benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunitiesHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.Medical, dental and vision benefits401(k) retirement savings planTime off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)Short-term and long-term disabilityLife insuranceEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Company OverviewHumana is a health insurance provider for individuals, families, and businesses. It was founded in 1964, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.humana.com.