[Remote] Lead AI Engineer, GTM Applications (Remote)

Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. They are seeking a GTM AI Lead Engineer to lead the engineering delivery of agentic AI solutions, mentor team members, and design scalable AI architecture within their technology stack.ResponsibilitiesLead engineering delivery for agentic AI capabilities for GTM stakeholders across its technology stack(Salesforce, Slack, 3rd party apps) and In-House PlatformsDesign and build LLM-powered workflows, autonomous agents,multi-agent systems and AI-enhanced integrations using Agentcore, Slack, MCPs,LangchainDefine scalable enterprise AI architecture patterns including model routing, orchestration,memory management and governance strategiesDesign and optimize Retrieval Augmented Generation(RAG) systems, semantic search pipelines,vector retrieval strategies and enterprise knowledge grounding frameworksBuild and maintain Apex, Lightning Web Components, Salesforce Platform Events, and Agentforce agent actionsImplement AI evaluation frameworks including prompt quality benchmarking, hallucination reduction and model performance monitoringMentor senior and mid-level engineers; conduct code reviews and enforce AI engineering standardsDefine error handling, fallback strategies, and graceful degradation patterns for non-deterministic AI systemsRetire legacy integrations and replace them with modern, agentic, event-driven patternsChampion security-first AI engineering: input validation, output sanitization, and prompt injection hardeningArchitect and implement CI/CD pipelines, deployment automation, and platform observabilityEmbrace Agentic AI and LLM-powered tooling as a core part of your engineering practiceStay current with rapidly evolving AI/ML technologies and apply them pragmatically to GTM systemsChampion automation-first thinking — if it can be agentic, make it agenticBuild internal tools and apps to streamline data access and GTM decision-makingImplement data governance and monitoring frameworks to enhance GTM system qualityEvaluate vendors and AI platforms with a strategic build vs. buy mindsetIdentify and automate manual processes to increase organizational leverageSkillsBachelor's degree in Computer Science, Engineering, or related field8+ years of software engineering experience, with 3+ years in a lead or principal roleStrong proficiency in Python and TypeScript/JavaScript for AI and integration developmentHands-on production experience with Agentic AI frameworks, document parsing and structured extraction pipelines, building enterprise AI applications, autonomous agents and LLM powered systemsExperience with modern AI orchestration frameworks such as LangGraph, Semantic Kernel, CrewAI, AutoGen, MCP, Langchain and similar frameworksSalesforce development experience: Apex, LWC, REST/SOAP integrations, Platform Events, and AgentforceProficiency with vector databases and retrieval optimization techniquesExperience with cloud infrastructure including AWS bedrock, Vertex AI, workflow orchestration, CI/CD tooling (GitHub Actions, Copado, Jenkins) and DevOps practicesSolid understanding of LLM limitations, token economics, and model selection trade-offsSalesforce Platform Developer II or Application Architect certificationExperience building Slack apps, Slack Workflow Builder, or Slack-integrated agentic workflowsHands-on experience with Salesforce Einstein / Agentforce platform developmentContributions to open-source AI frameworks (LangChain, LlamaIndex, or similar)Exposure to fine-tuning or model evaluation on domain-specific GTM datasetsExperience implementing model routing platforms or enterprise AI control planesExposure to fine-tuning, model evaluation, synthetic data generation or GTM AI datasetsBenefitsEligibility for bonusesEquity grantsComprehensive benefits package that includes health insurance401kPaid time offMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCompany OverviewCrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.