[Remote] Lead Administrator
Note: The job is a remote job and is open to candidates in USA. My3Tech is looking for a Lead Administrator to provide technical expertise in architecture planning and manage day-to-day operations of their platform. The role involves leading the design and implementation of various systems, ensuring smooth operations, and managing team performance and engagement.ResponsibilitiesProvide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solutionConduct technology capacity planning by reviewing the current and future requirementsUtilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicableStrategize & implement disaster recovery plans and create and implement backup and recovery plansManage the day-to-day operations of the towerManage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issuesPlan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own towerReview the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challengesDevelop shift roster for the team to ensure no disruption in the towerCreate and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etcProvide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next stepsLeverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectivenessResourcingForecast talent requirements as per the current and future business needsHire adequate and right resources for the teamTrain direct reportees to make right recruitment and selection decisionsBuild an internal talent pool of HiPos and ensure their career progression within the organizationPromote diversity in leadership positionsSet goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reportsEnsure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels belowLead and drive engagement initiatives for the teamTrack team satisfaction scores and identify initiatives to build engagement within the teamProactively challenge the team with larger and enriching projects/ initiatives for the organization or teamExercise employee recognition and appreciationSkillsSignificant technical expertise in architecture planning and design of platforms, databases, middleware, and backup systemsExperience in managing day-to-day operations of technology towersAbility to provide support in architecture planning, migration, and installation for new projectsExperience in leading structural/architectural design according to system requirementsConduct technology capacity planning by reviewing current and future requirementsUtilize and leverage new features of underlying technologies for smooth functioning of databases and applicationsStrategize and implement disaster recovery plans and create backup and recovery plansTroubleshoot issues, conduct root cause analysis (RCA), and develop fixesPlan and manage upgrades, migrations, maintenance, backup, installation, and configuration functionsReview technical performance and deploy improvements for efficiencyDevelop shift roster for the teamCreate and update SOPs, Data Responsibility Matrices, operations manuals, and daily test plansProvide weekly status reports to client leadership and internal stakeholdersLeverage technology to develop Service Improvement Plans (SIP) through automationForecast talent requirements and hire adequate resources for the teamTrain direct reportees in recruitment and selection decisionsBuild an internal talent pool of high potentials and ensure career progressionSet goals for direct reportees and conduct performance reviewsLead engagement initiatives for the team and track satisfaction scoresExercise employee recognition and appreciationMandatory Skills: Windows Server AdminExperience: 5-8 YearsCompany OverviewMy3Tech is a company which provides IT Solutions and Services (Consulting & Staffing) to both Public and Private sectors. It was founded in 2010, and is headquartered in Pierre, South Dakota, USA, with a workforce of 51-200 employees. Its website is https://www.my3tech.com.