[Remote] Knowledge and Content Manager

Note: The job is a remote job and is open to candidates in USA. Bering Straits Native Corporation (BSNC) Government Services is a holding company that supports various subsidiaries providing services to government clients. They are seeking a Knowledge and Content Manager to oversee business development content, manage SharePoint sites, and enforce content governance practices to ensure effective knowledge management across the organization.ResponsibilitiesOwn and govern all Business Development/proposal content repositories, ensuring accuracy, usability, and controlled access across the companyArchitect, configure, and maintain the Business Development SharePoint site, lists, libraries, permissions, and views; integrate with Microsoft TeamsEstablish and enforce taxonomy, metadata, naming conventions, and Standard Operating Procedures for content creation, tagging, storage, and lifecycle managementBuild and maintain centralized libraries for:Proposal boilerplate and corporate/subsidiary informationPast performance (projects, Contractor Performance Assessment Reports, metrics, relevance)Resumes and staffing contentRequests for Information, Sources Sought responses, proposal archiveMarketing materials, graphics, photos, and visual assetsProposal debriefs and lessons learnedServe as functional lead for AI tools to enable content reuse, past performance relevancy determination, and proposal development supportDevelop prompts, templates, and workflows that ensure AI outputs are accurate, compliant, and aligned with corporate voice and win themesTrain and support Business Development, Capture, Proposal, and Operations users on SharePoint, Teams, and AI tools; drive adoption of Knowledge Management best practicesPartner with Business Development stakeholders to identify and reuse high value content for new opportunitiesImplement metrics/dashboards to monitor repository health, content freshness, and reuse, and lead regular content cleanup and refresh cyclesSkillsBachelor's degree in Knowledge Management, Information Systems, Library/Information Science, Business, Communications, English, or a related field (or equivalent experience)5–7 years of experience in a federal government contracting environment supporting Business Development, Capture, Proposal Management, or Knowledge/Content ManagementMinimum 3 years of hands‑on experience configuring and maintaining SharePoint Online sites, lists, and librariesDemonstrated expertise in SharePoint Online: site design, lists/libraries, metadata, content types, and permissionsHands on experience with Microsoft 365, especially Microsoft Teams for collaboration on opportunities and proposalsStrong understanding of federal RFPs, RFIs, Sources Sought, evaluation criteria, and proposal structuresExperience with AI tools for proposals/content management to support content reuse and past performance relevancyProven ability to document and implement processes, SOPs, and governance for content and knowledge managementExcellent organization, attention to detail, and communication skills; comfortable working with cross functional stakeholders under deadlineWorking knowledge of federal government contracting and procurement processes (RFI, Sources Sought, RFP, evaluation criteria, debriefs)Knowledge of proposal development lifecycles (BD, capture, proposal, post‑award) and standard proposal structures (management, technical, staffing, past performance, price volumes)Strong understanding of SharePoint Online capabilities, including sites, subsites, lists, libraries, permissions, views, content types, and workflowsKnowledge of Microsoft 365 collaboration tools, particularly Microsoft Teams, OneDrive, and related Office applications (Word, Excel, PowerPoint)Familiarity with knowledge management principles (taxonomy, metadata, information architecture, content lifecycle, version control, governance)Understanding of AI‑enabled content management and search tools and their application to proposal content reuse and past performance relevancyKnowledge of core Business Development/proposal content types: boilerplate, resumes, past performance, CPARs, PPQs, marketing collateral, graphics/photos, and lessons learnedBasic understanding of multiple federal service lines such as Base Operations, Construction, Environmental, Logistics, Security, and IT, and how these influence proposal contentStrong customer‑service orientation toward internal clients (Business Development, capture, proposal, operations)Demonstrated commitment to continuous improvement, proactively identifying opportunities to streamline processesChange‑agent mindset with willingness to drive adoption of new tools and methodsCollaborative and team‑oriented approach; comfortable working across organizational boundariesCuriosity and proactive learning orientation toward AI, knowledge management, and proposal best practicesFamiliarity with Shipley or similar BD/capture/proposal methodologies and their implications for content structure and reuseExperience implementing metadata models, taxonomies, and information architecture for BD/proposal repositoriesProficiency with Power BI, Excel, or similar tools to build dashboards and metrics related to content usage and performanceCompany OverviewBering Straits Native Corporation is an investment management company that offers resource development and business opportunities. It was founded in 1972, and is headquartered in Nome, Alaska, USA, with a workforce of 1001-5000 employees. Its website is http://beringstraits.com.