[Remote] Key Account Manager (Wholesale Accounts)
Note: The job is a remote job and is open to candidates in USA. King's Hawaiian is a family-owned business that values inclusivity and innovation while serving its customers and communities. The Key Account Manager will lead sales and merchandising efforts for regional and national wholesale accounts, focusing on building long-term relationships and achieving sales goals.ResponsibilitiesDevelops and Executes Business Plans and Sales Strategies for Regional and National Wholesale Accounts with guidance and support from Team Lead of SalesDevelop and maintain strategic long-term, value creating relationships with high volume customers to accomplish organic growth and long-term company objectivesLeads planning and implementation of trade promotions within approved limitsDevelops Value Creating Relationships at all levels, including, but not limited to: Category Manager, Director, VP, and OperationsAnalyzes market potential, problems and opportunities for attention and outlines action plans to achieve desired business outcomesForecasts sales on existing and new products and promotions on a monthly basisAnalyzes effectiveness of Trade and Omni-Channel programsCoordinates with the Customer Service Department and other functions, as appropriate, to communicate important information and maintain a cohesive relationshipCoordinates with the Marketing Department on plans and issuesManages Market Development Funds so as not to exceed allocated funds, while achieving or exceeding sales goalsRegularly attends and manages trade shows, coordinating logistics, exhibitor activities, and customer engagementPerform other duties as required or assigned which are reasonably within the scope of this roleCall on a variety of wholesale customers and distributors including but not limited to UNFI Corporate, Cub Foods, Festival Foods, Amazon, Door Dash and moreOversees and provides day-to-day leadership and guidance to a Business Development ManagerSkillsBachelor's degree from an accredited 4-year college or equivalent relevant experience requiredAt least 5 years of related Key Account Management experience in the CPG industry requiredPrior experience working with wholesale customers and distributors, including but not limited UNFI, Amazon, DoorDash, etc. required, including experience managing customer relationships, leading account planning, and driving sales growth within a complex distributor environmentDemonstrated direct leadership experience managing sales or account team members requiredProficient understanding of Nielsen/IRI Data and ability to mine the data for consumer and customer insightsProficient ability in data exploration, ETL processes, and visualizationProficient ability in Microsoft 365 Excel or Power BI, Excel and TableauAbility to build and leverage data tools to help broader team become more proficient and data literateWorking understanding of sales and customer interactions to better support sales team with relevant data insights and actionable recommendationsAbility to support mentorship and training of broader organization to improve the team's base level knowledge and confidence in data literacy and support capabilities among diverse learning levelsAbility to deliver key insights based on data analysis to provide recommended solutions and drive smart business decisionsAbility to define proper KPI's and ways to measure results based on specific OpCos + Focus: increasing revenue, profits, units/volume, velocity, door count, placement density / depth, etcAbility to identify data systems new OpCo's utilize and how to leverage and extract insights for the Sales TeamAbility to support business integration efforts (systems and applications)Ability to travel up to 60% of the timeAbility to consistently demonstrate the values of excellence, dignity, saying it like it is in a way it can be heard; and curiosity, collaboration, critical thinking and emotional intelligenceLocation Preference: Remote role with a preference for candidates located in the Central, Midwest or Eastern United States. West Coast applicants are generally not being considered due to business and operational requirementsBenefitsBonusCompany OverviewKing’s Hawaiian is a family-owned producer of the Original Hawaiian sweet bread. It was founded in 1950, and is headquartered in Torrance, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.kingshawaiian.com/.