[Remote] Key Account Manager - Utility

Note: The job is a remote job and is open to candidates in USA. ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. As a Key Account Manager - Utility, you will develop and manage account strategies focused on growth and customer satisfaction while leading sales activities and resolving customer issues.ResponsibilitiesShape sales strategy and account plans by aligning customer business goals and objectives, prioritizing opportunities, and developing executive relationship strategiesSet and drive achievement of sales targets, manage volume/mix/profitability, and implement recovery plans when neededServe as the primary customer contact, lead negotiations, resolve claims, and collaborate with Inside Sales and District Sales to enhance satisfaction and operational efficiencyMaintain deep knowledge of customer drivers, competitive activity, and market trends to inform strategy, create value, and coordinate internal resources for tailored solutionsSkillsBachelor's degree in Engineering preferred, with a minimum of 8 years of experience in Engineering, Project Management, Sales, and/or MarketingSales/Business Development experience working with clients in the utilities and/or energy marketsSuccessful candidates must understand customer and company's organizational structure, as well as strong business acumen / sense to determine when escalation is requiredAnticipates roadblocks and alerts internal & external stakeholders appropriatelyFosters teamwork that drives collaboration and teamworkWillingness to travel up to 30% (domestic travel)Strong customer relationship skills; Exceptional analytical skills and leadership abilitiesBenefitsChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount program401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.Company OverviewABB provides electrification and automation solutions for various industries. It was founded in 1988, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is https://global.abb/group/en.Company H1B SponsorshipABB has a track record of offering H1B sponsorships, with 9 in 2026, 70 in 2025, 51 in 2024, 58 in 2023, 63 in 2022, 52 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role.