[Remote] Key Account Manager, Education and Specialty
Note: The job is a remote job and is open to candidates in USA. Learning Resources is a family-owned company known for its award-winning educational toys. The Key Account Manager will focus on driving sales through outbound efforts and managing client relationships, contributing to account planning and collaborating with internal teams to drive growth.ResponsibilitiesContribute to tactical account planning within the education and specialty channelsLead daily execution of sales plansReview and analyze reports for increased sales, lost sales, and general status of businessAs a KAM, youâre responsible for some of the companyâs key education customers, which means you have a direct impact on revenue and long-term business growth. Youâre not just managing day-to-day tasks â youâre shaping the direction of customer relationshipsCollaborate with internal teams across Marketing, Product Development, Demand Planning, Finance and Sales to contribute to collaborative initiatives that drive growth within the customer baseSeek, identify and close new business opportunities using market research and comprehensive development of educational industry knowledge and contactsPartner with Specialty Rep Agency Groups to maximize sales within the specialty channelBusiness development and account management: Within the first 90 days, proactively engage with top-tier customers to upsell, cross-sell and expand solutions within existing accounts by proposing new products based on customer needs. Achieve territory sales to grow budgeted sales goals by end of year oneCreate Effective Outreach Plan: Within the first 90 days, partner with Education and Specialty Manager as well as internal cross-functional partners in marketing and operations to develop a comprehensive outreach plan, incorporating email campaigns, phone engagements, and virtual client meetingsConduct a territory analysis: Within the first 120 days, perform a detailed territory analysis to identify high-potential accounts. Develop a prioritized strategy for engaging these accountsCollaborate with Internal Teams: During the first 180 days, establish and refine processes for cross-functional collaboration, ensuring seamless execution of client-focused initiatives and ensure alignment on customer priorities and deliverablesReporting and Analysis: Provide regular reports and updates to management on sales performance, client feedback, account status and potential risks or opportunities. Ensure all updates are supported by data insights, with at least three actionable recommendations provided monthlySkillsBS/BA is required3 years prior industry experience is required, educational sales experience strongly preferredProven track record of excellence in sales activityStrong computer skills; Microsoft Office Suite (Dynamics 365, PowerBI)Experience with new business development, developing a sales pipeline and inside sales strategiesStrong communication skills with internal and external stakeholdersBenefitsProfit sharing bonus potential401k matchingA variety of other benefits (details can be found here)Company OverviewLearning ResourcesÂŽ is a leading global manufacturer of award-winning teaching aids. It was founded in 1994, and is headquartered in Vernon Hills, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.learningresources.com.