[Remote] Key Account Manager

Note: The job is a remote job and is open to candidates in USA. Affirm is reinventing credit to make it more honest and friendly, and they are seeking a Key Account Manager to join their Revenue team. This role involves overseeing a portfolio of strategic accounts, driving revenue growth through relationship management, and executing account plans in collaboration with cross-functional teams.ResponsibilitiesAct as a SME and team lead across omni-retail for best practices on managing accounts, driving outcomes and building relationshipsYou will oversee a portfolio of key accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV)You will lead and execute account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelinesYou will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunitiesYou will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business resultsManage customer health to ensure overall customer satisfaction and business resultsDrive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchantsSkillsBachelor's degree with 6-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impactExperience negotiating and closing large, complex commercial contracts for F100 companiesStrong written and verbal communication skills, including the ability to give compelling presentationsExperience in leading cross-functional projects with a high attention to detailAbility to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presenceExcellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholdersComfortable using Salesforce and standard BI toolsKnowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferredBenefitsHealth care coverage - Affirm covers all premiums for all levels of coverage for you and your dependentsFlexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expensesTime off - competitive vacation and holiday schedules allowing you to take time off to rest and rechargeESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discountCompany OverviewAffirm is a financial technology services company that offers installment loans to consumers at the point of sale. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.affirm.com.