[Remote] Junior ICAM System Administrator

Note: The job is a remote job and is open to candidates in USA. Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. The Jr. ICAM System Administrator provides entry‑level operational support for Identity, Credential, and Access Management (ICAM) services, focusing on user account lifecycle management, monitoring, and audit support in a 24x7 operational environment.ResponsibilitiesSupport identity account provisioning, modification, and deprovisioning activities in accordance with security policiesPerform user and service account lifecycle management tasks, including monitoring, disabling, and removal of accounts across supported systemsIdentify inactive or non‑compliant accounts and escalate findings in support of audit, compliance, and cybersecurity requirementsMaintain accurate records and audit trails to support compliance reporting and security reviewsMonitor ICAM request queues, respond to tickets and escalations, and assist with incident troubleshooting in a 24x7 support postureParticipate in shift rotation and provide leave coverage to ensure uninterrupted operational supportSkillsAbility to obtain and maintain a Public Trust is requiredMust be a U.S. Citizen without dual citizenshipDemonstrated experience performing user and service account provisioning, modification, and deprovisioning in an enterprise ICAM/IAM or system administration environment using documented proceduresAbility to execute account lifecycle management activities, including enabling, disabling, and removing accounts, with actions tracked in a ticketing or audit systemHands-on experience supporting authentication and access-based access control (RBAC), and directory servicesExperience supporting or administering identity platforms or directory services (e.g., Okta or similar IAM tools, Active Directory, or LDAP)Proven ability to manage access requests, incidents, and tasks using an IT service management (ITSM) or ticketing system while meeting defined SLAsExperience maintaining accurate records and audit trails to support compliance reviews, security assessments, or access auditsAbility to operate in a shift-based or 24x7 operational environment, including queue monitoring, escalation, and documented handoffsBachelor's degree in information technology, Cybersecurity, Computer Science, or a related field OR equivalent relevant experienceMinimum 0-2 years supporting enterprise identity, access management, or IT operations environmentsAn active Public Trust and/or DHS suitability is preferredExperience supporting federal government environmentsFamiliarity with HSPD-12, least-privilege access principles, and Zero Trust conceptsExperience using ServiceNow or similar ITSM tools for access requests, incidents, and task trackingExposure to cloud or hybrid identity and access management environmentsBenefitsHealth insurance coverageLife and disability insuranceA retirement savings planPaid holidaysPaid time offShort- and long-term incentivesProgram-specific awardsReasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairmentCompany OverviewMaximus helps governments deliver on their mission with modern services that improve outcomes and citizen experiences. It was founded in 1975, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.maximus.com/.