[Remote] Jira Administrator

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Connection is a company offering a contract position for a Jira Administrator within their Technical Staffing division. The role focuses on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations.ResponsibilitiesAdminister and optimize Jira Cloud environments, including configurations and ongoing system enhancementsDesign and implement Jira automations to streamline workflows and improve team efficiencyCreate and customize Jira projects, including issue types, workflows, permission schemes, and screen configurationsPartner closely with Project Management teams to gather requirements and deliver tailored Jira solutionsTroubleshoot system issues and provide ongoing support to Jira usersDocument configurations, processes, and best practicesCross-train internal team members (Merlin Lab employees) on implemented solutions and system usageSkills5+ years of experience as a Jira AdministratorStrong expertise in Jira Cloud, including automations and advanced customizationsProven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)Ability to collaborate with PM teams and translate business needs into technical solutionsExcellent communication and documentation skillsExperience training or mentoring end users and internal teamsMust be a U.S. CitizenBenefitsContract position working remote with benefitsCompany OverviewAs a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation. It was founded in 1982, and is headquartered in Merrimack, New Hampshire, USA, with a workforce of 1001-5000 employees. Its website is http://www.pcconnection.com.

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