[Remote] IT Security Operations Engineer

Note: The job is a remote job and is open to candidates in USA. ComResource is a company that specializes in providing IT and security operations support. They are seeking an IT Security Operations Engineer to work hands-on across multiple client engagements, providing enterprise IT support and security operations to ensure client environments are secure and operational.ResponsibilitiesProvide L1/L2/L3 help desk and end-user support across client environmentsManage endpoint lifecycle: deployment, MDM administration, patching, and hardware/software managementAdminister identity and access management (Azure AD/Entra ID, Okta, MFA, SSO)Support corporate IT infrastructure: network operations, collaboration tools (M365), enterprise applicationsManage user onboarding/offboarding, account provisioning, and access reviewsMaintain ITSM documentation and work within ticketing systems (FreshService, ServiceNow, or similar)Support IT vendor relationships and escalationsMonitor security alerts from SIEM, EDR, and email/web security platformsTriage and investigate security events; coordinate incident containment and remediationOperate vulnerability scanning tools; prioritize findings and track remediation to closureAdminister and optimize endpoint protection (EDR) and identity security monitoringSupport threat detection rule development and tuningConduct log review, anomaly detection, and security control effectiveness monitoringAssist with security reporting and contribute to client-facing dashboards and metricsWork across multiple concurrent client engagements under leadershipParticipate in client meetings, document findings, and contribute to deliverablesMaintain operational runbooks and playbooks for client environmentsSupport compliance activities (SOC 2, ISO 27001, NIST) as part of broader engagementsSkillsProvide L1/L2/L3 help desk and end-user support across client environmentsManage endpoint lifecycle: deployment, MDM administration, patching, and hardware/software managementAdminister identity and access management (Azure AD/Entra ID, Okta, MFA, SSO)Support corporate IT infrastructure: network operations, collaboration tools (M365), enterprise applicationsManage user onboarding/offboarding, account provisioning, and access reviewsMaintain ITSM documentation and work within ticketing systems (FreshService, ServiceNow, or similar)Support IT vendor relationships and escalationsMonitor security alerts from SIEM, EDR, and email/web security platformsTriage and investigate security events; coordinate incident containment and remediationOperate vulnerability scanning tools; prioritize findings and track remediation to closureAdminister and optimize endpoint protection (EDR) and identity security monitoringSupport threat detection rule development and tuningConduct log review, anomaly detection, and security control effectiveness monitoringAssist with security reporting and contribute to client-facing dashboards and metricsWork across multiple concurrent client engagements under leadershipParticipate in client meetings, document findings, and contribute to deliverablesMaintain operational runbooks and playbooks for client environmentsSupport compliance activities (SOC 2, ISO 27001, NIST) as part of broader engagementsCompany OverviewComResource is one of IBM's preferred Business Partners in the the IBM Sterling Solutions. It was founded in 1991, and is headquartered in Columbus, Ohio, USA, with a workforce of 201-500 employees. Its website is http://comresource.com/.Company H1B SponsorshipComResource has a track record of offering H1B sponsorships, with 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.