[Remote] IT Project Manager

Note: The job is a remote job and is open to candidates in USA. Frontline Managed Services is a pioneer in IT, Financial, and Administrative Managed Services for legal and professional service firms. They are seeking an IT Project Manager to manage concurrent IT implementation projects, ensuring efficiency and effective communication with project teams and clients.ResponsibilitiesPlanning the work of the project team and achieving overall quality, schedule and cost targetsResponding to escalation of issues from project team membersEnsuring that project milestones are met and reportedCoordinating closely with the assigned technical lead for quality assurance / quality control (QA/QC) functions and in the development of deployment specific engineering documentationProviding information and support to other organizations within the company, pertaining to the projectCreation of the project planCoordination and execution of all client written and verbal communicationsWorking with Procurement to procure hardware and software necessary to the projectOrdering and coordination of 3rd party services (i.e. ISP, utilities, etc.)Coordination with engineering team leads (ETLs) in selection of field engineering resourcesAssignment of project tasks in the service delivery systemEscalation and communication of issues and changes affecting the projectInitiating the billing process and closure of the project upon completionSkillsProject management skillsDirect experience leading onboarding programs within a Managed Services Provider (MSP) environmentPMP or above certificationTechnical AptitudeLegal Tech Specific KnowledgeClient facing skillsetsExceptional and Effective CommunicatorExceptional Organizational SkillsExceptional Attention to Detail5+ years of ExperienceLegal Specific ApplicationsIManage (work10, filesite, desksite)NetDocumentsLitera SuiteOffice 365 Email MigrationsMobile Device Management (MDM – Intune)Autopilot + IntuneMFA – DUO + OktaNetwork Refresh – Fortinet, Meraki, CiscoServer Refresh – VmwareAWS IaaS MigrationsAzure AVDationsAzure AVDSecurity ProductsOffice MovesCompany OverviewFrontline Managed Services provides outsourced solutions to the legal and accounting markets. It was founded in 1987, and is headquartered in St Louis, Missouri, USA, with a workforce of 1001-5000 employees. Its website is https://frontlinems.com/.