[Remote] IT Network Engineer

Note: The job is a remote job and is open to candidates in USA. Trillium Health Resources is a Managed Care Organization serving individuals with mental health needs and disabilities across North Carolina. They are seeking an IT Network Engineer responsible for the administration, deployment, monitoring, and support of IT systems, including network infrastructure and telephony systems.

Responsibilities
• Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements
• Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
• Secure network systems by establishing and enforcing policies, defining and monitoring access
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Report network operational status by gathering, prioritizing information, managing projects
• Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems

Skills
• High School Diploma/GED and three (3) years of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements
• Associate's degree and minimum one (1) year of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements
• Equivalent combination of education/experience
• High School/GED and Two-year degrees require certification
• Must have a valid driver's license
• Must reside within North Carolina
• Experience with two (2) or more of the following: Network Security including firewalls, IDS/IPS
• Cloud Computing with Azure, AWS, Google, Private clouds
• Data protection including backup/recovery and replication
• Administration of virtual Server environments such as Vmware, HyperV, Acropolis
• Email administration
• Microsoft Active Directory
• Wireless LAN (WIFI)
• Project Management
• VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others)
• Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted

Benefits
• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Company Overview
• Trillium Health Resources is a local governmental agency for individuals with serious mental health, and intellectual disability services. It was founded in 1972, and is headquartered in Greenville, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.trilliumhealthresources.org/.

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