[Remote] IT Engineer

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Defense Unicorns is a company focused on delivering secure solutions for software delivery to meet high security requirements. They are seeking an IT Engineer to join their IT Operations team, responsible for managing core IT systems, leading IT projects, and providing support for complex issues in a CMMC-regulated environment.ResponsibilitiesAdminister core IT systems including MDM (Jamf), Google Workspace, and identity/access management tooling, ensuring configurations align with NIST SP 800-171 and CMMC requirementsLead IT projects from requirements through implementation, such as SaaS tool rollouts, onboarding/offboarding automation, and endpoint compliance initiativesProvide Tier 2 and Tier 3 helpdesk support, serving as an escalation point for complex issuesPerform endpoint lifecycle, including imaging, configuration, policy enforcement, compliance reporting, and decommissionAdminister SaaS application access and provisioning workflows, and access reviewsOnboard and offboard users by managing access through Google Admin Console and related identity tools, coordinating across People Ops, Security, and IT to ensure timely and compliant access changesTechnical implementation of security controls aligned with NIST SP 800-171, such as logging, SIEM integration, incident response capability, and endpoint configuration managementCollaborate with third-party vendors and internal stakeholders on SaaS tool rollouts, troubleshooting, renewals, and integrationsCreate and maintain IT documentation, runbooks, and process improvements to improve operational consistency and reduce ticket volumeSkills4+ years in IT operations, systems administration, or IT engineering rolesExperience administering MDM platforms (Jamf preferred) including device enrollment, policy creation, and compliance reportingExperience managing endpoints at scale in an enterprise environmentExperience with Google Admin Console or similar directory/identity management platforms, including user lifecycle management and security policy configurationDemonstrated ability to lead IT projects from scoping through delivery with minimal oversightExperience with SaaS administration and access provisioning workflowsFamiliarity with change management processes and IT documentation practicesExperience with helpdesk or ticketing systems and structured troubleshooting methodologyProven ability to demonstrate results in a remote, asynchronous environmentUS citizenship required; must be eligible for CUI accessExperience in a defense contractor or government IT environment, specifically in regard to DFARS 252.204-7012Familiarity with NIST SP 800-171, CMMC 2.0, or NIST SP 800-53 compliance frameworksFamiliarity with SAML, SCIM, and OIDC in administering SSO and role/group-based access controlExperience with SaaS management platforms (e.g., 1Password SaaS Manager, or similar)Experience with scripting or automation to support IT operations (Bash, Python, or similar)Experience administering security permissions and configuration in GitHubExposure to SIEM platforms, endpoint security tooling, or security operations workflowsBenefitsMedical/Dental/VisionPremiums are 100% Company PaidHealth Savings AccountLife InsuranceDisability Insurance401k Retirement PlanCompany Stock OptionsHome Office BudgetWe offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’sPaid Parental LeaveReimbursement for approved trainings/subscriptionsConferences (travel, lodging, and fees)Company OverviewDefense Unicorns is a software startup that provides open-source software and AI capabilities for national security systems. It was founded in 2021, and is headquartered in Colorado Springs, Colorado, USA, with a workforce of 51-200 employees. Its website is https://www.defenseunicorns.com.

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