[Remote] IT Consultant

Note: The job is a remote job and is open to candidates in USA. Forerunner is seeking an IT Consultant to help scale and modernize their internal and customer-facing IT operations. This role focuses on automating manual IT processes, supporting compliance, and leveraging AI tools to improve efficiency while maintaining security.ResponsibilitiesProvision, manage, and deprovision user accounts across systems (Google Workspace, SaaS tools, etc.)Handle day-to-day incoming IT support requestsIdentify manual, repetitive IT workflows and design automated solutionsBuild and maintain scripts, integrations, or workflows to streamline IT operationsImprove onboarding/offboarding processes for speed, accuracy, and auditabilitySupport SOC 2 controls, audits, and ongoing compliance processesMaintain and improve IT policies, procedures, and documentationPartner with engineering teams to enforce good security practices including access controls and least-privilege principlesRespond to customer IT/security questionnaires (including government entities)Ensure systems and processes meet requirements for public-sector customersProvide documentation and evidence required by customer IT departmentsSupport security reviews and vendor onboarding processesAct as a liaison between internal technical teams and external compliance stakeholdersIdentify opportunities to leverage AI tools to improve IT workflows and documentationEstablish and enforce guidelines for safe and compliant AI usage (data handling, access control, privacy)Evaluate AI tools with a clear understanding of risks, limitations, and appropriate use casesSkills3–7+ years of experience in IT operations, IT consulting, or systems administrationHands-on experience with identity and access management (IAM) and SaaS provisioningFamiliarity with SOC 2 controls, audits, and security best practicesExperience supporting compliance requirements for enterprise or public-sector customersStrong scripting or automation skills (e.g., Python, Bash, or no-code/low-code tools)Ability to create clear, audit-ready documentationExperience working in a high-growth startup (Series A–C)Familiarity with tools such as Google Workspace, MDM, Vanta, and cloud infrastructure like AWS, GCP etcExperience responding to security questionnaires (RFPs, vendor risk assessments) and flagsExposure to frameworks beyond SOC 2 (e.g. NIST, FedRAMP, CJIS, GDPR)Experience implementing or governing AI tools in a business environmentCompany OverviewForerunner is an AI-powered geospatial platform that assists governments in updating their operations and enhancing community resilience. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://withforerunner.com.