[Remote] IT Assistant

Note: The job is a remote job and is open to candidates in USA. StoneRidge Senior Living Community is dedicated to enhancing the lives of seniors through exceptional service and support. They are seeking a Part Time IT Assistant to provide technical support, troubleshoot issues, and assist in maintaining the IT infrastructure for the community. Responsibilities Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc Setting up AV equipment for meetings & activities Setting up new computer systems and performing routine maintenance Assisting staff with computer issues Assisting the IT Director with the following duties: Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras Troubleshooting and repairing business users’ issues with Windows operating system and software Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc Skills A desire to make a difference in the lives of seniors High school graduate or GED equivalent required Excellent computer skills in word processing, spreadsheets Ability to read and understand technical manuals Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base Must be at least 17 years of age All candidates will be required to pass a drug screen and background investigation Formal trade school or continuing education in the information technology (IT) discipline preferred Benefits Competitive pay and benefits. Opportunities for scholarship after six months of employment and annual bonus. Free meals Free parking Professional, friendly, hospitality-oriented work environment. Company Overview Welcome to the neighborhood! Located just two miles from the riverfront, StoneRidge is a senior living community in beautiful Mystic, CT. It was founded in 2004, and is headquartered in Mystic, Connecticut, US, with a workforce of 201-500 employees. Its website is