[Remote] IT Assistant

Note: The job is a remote job and is open to candidates in USA. Cottage Grove Place is an extraordinary company investing in the future of senior living. They are seeking a Part Time IT Assistant to provide technical support and assistance to both home and business users, ensuring smooth operation of technology systems and equipment. Responsibilities Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc Setting up AV equipment for meetings & activities Setting up new computer systems and performing routine maintenance Assisting staff with computer issues Assisting the IT Director with the following duties: Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras Troubleshooting and repairing business users’ issues with Windows operating system and software Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc Skills A desire to make a difference in the lives of seniors High school graduate or GED equivalent required Excellent computer skills in word processing, spreadsheets Ability to read and understand technical manuals Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base Must be at least 17 years of age All candidates will be required to pass a drug screen and background investigation Formal trade school or continuing education in the information technology (IT) discipline preferred Benefits Competitive pay and benefits. Opportunities for scholarship after six months of employment and annual bonus. Free meals Free parking Professional, friendly, hospitality-oriented work environment. Company Overview Cottage Grove Place is a continuing care retirement community dedicated to providing the highest-quality care to our residents. It was founded in 1996, and is headquartered in Cedar Rapids, Iowa, USA, with a workforce of 201-500 employees. Its website is