[Remote] IT Administrator (Contractor, 40 hours per month)

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Aequilibrium is a technology professional services organization recognized for its excellence in digital solutions. They are seeking an IT Administrator to support their remote team with day-to-day IT operations, employee onboarding/offboarding, and system performance management.ResponsibilitiesProvide remote technical support across the full employee lifecycle (onboarding, ongoing support, offboarding)Manage and resolve IT tickets, ensuring timely communication and documentationSupport and maintain cloud infrastructure, with a strong focus on Google Cloud Platform (GCP)Work within GCP environments including Compute Engine, Cloud Storage, and VPC networking (including shared VPCs, VPN, and Interconnect)Monitor system performance, uptime, and reliability, ensuring high availability and supporting disaster recovery readinessUtilize Google Cloud Operations Suite (Stackdriver) for monitoring, logging, and troubleshooting system performance and errorsSupport infrastructure provisioning and consistency using Infrastructure as Code (e.g., Terraform or Google Cloud Deployment Manager)Administer and manage identity and access within GCP, applying best practices around IAM, service accounts, and least privilege accessMonitor and manage cloud usage and costs, applying FinOps principles (budgets, labeling, cost tracking, and optimization strategies)Troubleshoot hardware, software, and network issues with minimal disruption to usersSet up and configure laptops and equipment, including VR (Oculus) devicesAdminister user accounts across tools such as Google Workspace, Slack, Jira, and other SaaS platformsManage software updates, patches, and system configurationsIdentify and address security vulnerabilities, including phishing risks and endpoint protectionEducate team members on IT and security best practicesMaintain clear documentation of systems, configurations, and processesSupport light automation and scripting to improve efficiencySkillsProven experience as an IT Administrator or similar role in a cloud-based environmentStrong, hands-on experience with Google Cloud Platform (GCP)Experience with Infrastructure as Code (Terraform or similar tools)Deep understanding of GCP IAM, including roles, policies, and access controlsExperience with GCP networking (VPCs, VPNs, Interconnect) and compute/storage servicesExperience with monitoring and logging tools (Google Cloud Operations Suite / Stackdriver)Exposure to cloud cost management and optimization (FinOps practices)Solid understanding of networks, systems, and IT security best practicesExperience supporting remote teams and distributed environmentsExperience with IT service management tools and ticketing systemsAbility to troubleshoot across hardware, software, and cloud systemsComfortable managing multiple SaaS tools and user accessStrong communication skills with both technical and non-technical usersDegree or diploma in Information Technology, Computer Science, or related fieldRelevant certifications (e.g., Google Cloud certifications, CompTIA)Basic scripting or automation experience is an assetBenefitsFlexibility, this is a contractor 40 hours a month at $35/hour so we are open to someone having another part-time or full-time job.Remote Work CultureCompany OverviewAequilibrium is a Canadian award-winning technology consulting and implementation services company frequently ranked as one of the Top Five Digital Agencies, Fastest-Growing Tech Companies, Top Exporter, and Best Companies to Work for in BC. It was founded in 2012, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 51-200 employees. Its website is http://www.aeqdigital.com.

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