[Remote] Interview Operations Program Manager

Note: The job is a remote job and is open to candidates in USA. Pride Global is seeking an Interview Operations Program Manager to design, scale, and optimize a high-quality interview ecosystem for a fast-growing technology organization. The role involves managing end-to-end interview program operations, collaborating with various teams to enhance candidate evaluation experiences, and driving continuous improvement in interview processes.ResponsibilitiesOwn and optimize end-to-end interview program workflows to support organizational growthIdentify and resolve operational bottlenecks while maintaining quality and consistencyPartner with recruiting operations to plan capacity and improve scalability of interview processesDevelop, maintain, and evolve interview content, modules, and structured evaluation frameworksEstablish governance processes for interview content lifecycle managementCollaborate with subject matter experts to refine and improve interview materialsDesign and manage interviewer onboarding, training, and development programsImplement performance feedback, assessment frameworks, and recognition processesDrive engagement and continuous improvement across interviewer communitiesBuild and maintain dashboards and reporting systems to track interview program performanceAnalyze key hiring and interview metrics to identify trends and improvement opportunitiesPartner with analytics teams to ensure data accuracy and actionable insightsWork closely with hiring managers, recruiters, and cross-functional partners to align on hiring needsCommunicate program updates, insights, and improvements to stakeholders and leadershipGather feedback and continuously improve interview processes and candidate experienceSkills3-5 years of experience in program management, operations, or recruiting operationsExperience designing and scaling structured processes in a fast-paced environmentStrong data analytics skills with experience tracking KPIs and building reports/dashboardsExcellent project management skills with ability to manage multiple initiatives simultaneouslyStrong written and verbal communication skillsExperience working cross-functionally with both technical and non-technical teamsFamiliarity with recruiting, hiring, or structured interview processesHigh attention to detail with strong organizational and execution skillsAbility to operate independently in a remote, high-growth environmentExperience in recruiting operations, HR operations, or talent program managementExperience with ATS and recruiting tools (e.g., Greenhouse, scheduling platforms, or similar systems)Familiarity with data visualization tools (e.g., Tableau, Looker, Mode)Experience building training, onboarding, or learning programsKnowledge of structured interviewing and fair hiring practicesExperience in high-growth startup environments with rapidly evolving processesExposure to AI tools for workflow automation, reporting, or operational efficiencyBenefitsRussell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans)Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)401(k)-retirement savingsLife & disability insuranceAn employee assistance programLegal supportAuto, home insurancePet insuranceEmployee discounts with preferred vendorsCompany OverviewPride Global network of companies focuses on a diverse array of human resources solutions including managed services. It was founded in 1983, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.prideglobal.com/.