[Remote] Integration Platform Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. Dealer Tire is a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. As an Integration Platform Reliability Engineer, you will play a critical role in developing and supporting the integration platforms used for business operations, ensuring their stability, reliability, and security.ResponsibilitiesDevelop and maintain platform documentation, training materials and systems documentationWork with infrastructure engineers to maintain the stability and reliability of the integration platformsMonitor the performance and availability of the integration platforms, recommend, and implement remediations to issuesFollow Dealer Tire and affiliate policies regarding change control and incident managementKeep integration platform toolsets patched and up to date according to the appropriate policiesAssist Integration Specialists with platform inter-operability issuesWork with infrastructure teams to support the infrastructure roadmapWork with Enterprise Information Security to maintain the appropriate security posture based upon policy and contract requirementsAssist in designing and implementing the Integration roadmapRecommend, design, develop and implement small and medium scale automationsHelp in the development of junior team membersWork closely with functional groups to assure project tasks are completed accurately, timely and with qualityDocument project tasks for scope boundaries, high-level requirements, and other aspects as neededWork with functional staff to develop training materials for Information Technology systemsDocument high-level and detailed business requirements related to required platform capabilitiesCommunicate business requirements to the Information Technology staffCollaborate on Information Technology projects with various functional areas and staff to clarify business requirements, answer questions and resolve problems throughout projects and on-going supportCollaborate with team members on the development and on-going use of audits and controls to monitor the daily transmission and collection of EDI/Integration filesAssist users and Integration Specialists in the review of business requirementsCoordinate work with various functional staff to develop user acceptance test objectives, test plans and test scripts to verify and ensure that business requirements are achievedPerform system tests and user acceptance tests of Information Technology system changes as agreed with various functional staff in test plansMaintain technical analysis documents, technical designs, test scripts and test results to verify Integration Platform requirements are understood and addressed completely, correctly, and consistentlyExecute unit and integrated system test reviews as appropriate with Information Technology staffApply established mechanisms for tracking business requirements throughout the life of Information Technology projects. Use mechanisms to verify all requirements have been addressed completely, correctly, and consistentlyWork with various functional and IT staff to apply established change management procedures for Information Technology projects to control scopeFacilitate documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects, using change management proceduresPerform production implementations, some of which may require after hour activities to completeTimely and accurate time and status reportingAdherence to security policiesLearn and leverage knowledge to develop mappings on tools utilized by the teamOther Duties as AssignedSkills3-5 Years experience of maintaining an EDI / Integration platform such as Axway B2Bi Express, Mulesoft, Sterling Integration Suite or similar software (cloud or on premise), including upgrades and applying patchesExperience with scripting languages and techniques (Python, *nix shell, Powershell)Operator level experience with either RedHat or SUSE Enterprise LinuxOperator level experience with Windows ServerUnderstanding of networking concepts such as routing, DMZ's and the functionality of common network appliances such as firewalls and load balancersDemonstratable troubleshooting skills involving networking, server and application conceptsKnowledge of common file/data exchange protocols (FTP, SFTP, REST, web services)Knowledge of XML and JSON file typesDemonstration of developing improved processesStrong communication and collaboration skillsFacilitation and negotiation skillsWillingness to learn new skillsAbility to manage in a fast-paced environment to meet business needs/deadlines and adhere to project schedule with minimal supervisionKnowledge of one or more of the following Axway products (B2Bi Express, Transfer CFT, Sentinel, API Manager/Amplify)Understanding of various file types and usage (X12, EDIFACT, flat files)EDI/Integration translations and implementation backgroundEDI document background: 810, 850, 856, 210, 214Knowledge of EDI Specific Communication Methods (Odette FTP, AS2)Experience in automation of tasks and automation toolsBasic knowledge of containerizationBasic understanding of cloud computing concepts (AWS or Azure preferred)Working knowledge of Jira and ConfluenceBenefitsPaid time offMedicalDentalVision401k match (50% on the dollar up to 7% of employee contribution)Company OverviewDealer Tire helps auto manufacturers and dealers grow their tire and light maintenance business. It is a sub-organization of Lindsay Goldberg. It was founded in 1999, and is headquartered in Cleveland, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http://dealertire.com.Company H1B SponsorshipDealer Tire has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2023, 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.