Remote intake Specialist

ay: $18.75 - $22.00 per hourJob description:Schedule: Monday–Friday, 9:00AM-6:00PMLocation: Remote or HybridRole SummaryGrace Community Care & Homes is seeking a dependable and compassionate Intake Coordinator to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.ResponsibilitiesAnswer calls, emails, and messages prospective clients and support coordinatorsConduct scheduled Housing Supports and DDD intakes via phoneEnter data into HMIS or intake tracking systemsVerify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)Prepare intake documentation for Prior Authorization and Billing teamsMaintain confidentiality and ensure HIPAA complianceQualificationsExperience in healthcare, social services, or community-based programs preferredKnowledge of NJ Medicaid, DDD, or housing-related supports is a plusStrong communication and documentation skillsSelf-motivated, dependable, and able to work independentlyTech-friendly (Therap, Acuity, Google Workspace)Prior experience in Medicaid, DDD, or human services intake strongly preferredDetail-oriented with excellent written and verbal communicationComfortable with data entry and client tracking systems (MS Office, HMIS, Electronic Records Systems)Able to maintain confidentiality and follow HIPAA guidelinesHigh school diploma or associate’s degree minimumJob Type: Full-timeBenefits:401(k)BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Paid Time Off (Vacation, Sick & Public Holidays)

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