[Remote] Insurance Account Manager

Note: The job is a remote job and is open to candidates in USA. Billyard Insurance Group Inc. is seeking a motivated insurance professional to join their team as an Account Manager. This role involves managing a large book of business while delivering excellent customer service and collaborating with senior brokers to enhance client relationship management. Responsibilities Support the management of a large commercial and personal lines book of business Deliver excellent customer service, assisting clients with policy inquiries, renewals, and endorsements Collaborate closely with a senior broker to learn best practices in client relationship management and sales Manage multiple priorities and deadlines in a fast-paced environment with accuracy and attention to detail Apply critical thinking to solve problems, anticipate client needs, and take initiative in day-to-day responsibilities Skills Experience in the insurance industry is an asset (sales or service) Strong communication and relationship-building skills Highly organized with the ability to stay on top of competing priorities and tight deadlines A self-starter who takes ownership of their work and thrives with minimal supervision Patient, detail-oriented, and committed to delivering high-quality service A proactive problem-solver with a strong sense of accountability RIBO or OTL (optional) Benefits Comprehensive benefits package RSP matching plan Work from home with flexible hours Direct mentorship – an opportunity to grow and learn from a top broker Company Overview Billyard Insurance Brokers is a full service Commercial & Personal Lines Insurance Brokerage with several locations across Ontario. It was founded in 1990, and is headquartered in Welland, Ontario, CAN, with a workforce of 501-1000 employees. Its website is