[Remote] Instructional Designer (ID), Healthcare - Temporary 6 Months

Note: The job is a remote job and is open to candidates in USA. EXL Health is seeking a proactive, collaborative, and creative professional for a temporary Instructional Designer (ID) for a 6 month position. The role involves designing and developing advanced educational programs delivered through blended learning environments while collaborating with cross-functional teams to improve learner performance and knowledge retention.ResponsibilitiesDesign and develop engaging instructional training programs, including facilitator guides, job aids, training manuals, case studies, simulations, on-the-job training resources, and eLearning solutions that support practical application drills, effective knowledge acquisition, and speed to proficiencyPartner closely with Subject Matter Experts (SMEs), across Clinical, Audit, and Quality teams to gather content, validate accuracy, challenge assumptions, and translate complex operational processes into effective learner-centered training solutionsFacilitate content review and approval processes with SMEs to ensure training materials reflect current operational workflows, client expectations, compliance requirements, and industry standardsIncorporate updates from industry organizations and regulatory sources (such as Coding Clinic, AHIMA, CMS, NCCI, LCD/NCD guidance, and payer-specific requirements) into training content to maintain accuracy and complianceUse modern authoring platforms and multimedia resources to develop visual, audio, and interactive learning tools that improve learner engagement and retentionEstablish evaluation methods, feedback loops, and learner performance measures to continuously assess training effectiveness and redesign content based on learner needs and business outcomesMaintain accurate, current curriculum documentation, version control, training records, and shared content repositories across learning platforms and internal systemsEnsure the instructional integrity, design consistency, and educational effectiveness of all training materials produced before release to operations or learnersStay current on instructional design best practices, healthcare education trends, compliance requirements, and new learning technologies to continuously improve training delivery and outcomesSkillsMinimum of 3+ years of experience developing clinical training content, continuing education, or learning solutions for healthcare professionals, including nurses, coders, auditors, and/or physiciansExperience designing content for healthcare industry topics, with preference for backgrounds supporting auditing, coding, payment integrity, revenue cycle, or clinical operationsBachelor's degree in Instructional Design, Organizational Development, Education, or a related field requiredPortfolio or professional work samples required during the interview process; samples may be from any industry or topic but must demonstrate strong instructional design and professional-quality developmentStrong proficiency in instructional design authoring tools, including Articulate Storyline, Rise, and other eLearning development platformsDemonstrated ability to identify the most effective learning modalities and design engaging learning experiences, including case studies, simulations, practice exercises, knowledge checks, and other hands-on application activitiesStrong understanding of adult learning principles, instructional design methodology, and training evaluation practices to ensure learning effectiveness and knowledge retentionStrong working knowledge of clinical terminology, with particular familiarity in auditing, coding, and payment integrity environments to ensure training content is accurate, relevant, and aligned to operational needsStrong ability to simplify, organize, and communicate complex concepts in a way that improves learner understanding and performanceExcellent written and verbal communication skills with the ability to collaborate effectively across cross-functional teams in a diverse, remote environmentStrong attention to detail with the ability to identify gaps, inconsistencies, and opportunities for improvement within learning materials and training processesStrong analytical and problem-solving skills with the ability to align learning solutions to business needs and operational goalsExcellent planning, prioritization, and project management skills to manage multiple deliverables and meet changing deadlines in a fast-paced environmentComfortable working within technology-based collaboration tools such as Microsoft Teams, SharePoint, PowerPoint, and other virtual learning and communication platformsAbility to remain flexible and effective in an environment where priorities, timelines, and business needs may shift quicklyBenefits100% Remote (U.S.-based)Up to 10% annual travel •(for team meetings and limited client onsite engagements.)•We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.Company OverviewEXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.exlservice.com.