[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Arterra Wines Canada is a pioneer in the Canadian wine industry with 150 years of experience, seeking a passionate Inside Sales Representative for their BC Sales team. The role involves processing orders, managing customer inquiries, and supporting the sales plan while working in a fast-paced environment. Responsibilities Ensure timely and accurate processing of daily orders for BC Direct customers (LRS, Grocery, & On-Premise) Handle customer enquiries, solve problems in real-time and navigate difficult conversations with a focus on win-win outcomes Act as the first point of contact for inquiries about new product launches, supply, order process systems, pricing, product returns, and payment inquiries Coordinate New Account setup by working with customers, set up desk, finance, and sales managers to provide details on new customer information prior to order fulfillment Collaborate with the Sales Operations Manager to maintain accurate Inventory Reports Generate and distribute Daily Sales reports for management team Support the delivery of the annual sales plan through targeted key strategic initiatives and by cultivating customer relationships and synergies Skills Grade 12 diploma Demonstrated ability to maintain impeccable attention to detail while navigating a high-volume, fast-paced environment Excellent communication, interpersonal, time management and organizational skills Proven problem-solving skills with a demonstrated ability to deal effectively with customers and peers Team player who enjoys contributing to a high-performing close-knit group Computer literacy with potential to grasp new systems quickly and seek coaching/feedback Genuine interest and passion for the alcohol beverage industry, specifically wine Liquor industry, hospitality, customer service or retail experience an asset Benefits Work-life balance: this is a Remote work position. An opportunity to learn about the world of wine Development opportunities in sales, marketing, operations, winemaking & demand planning Company Overview Arterra Wines Canada is a alcoholic beverage company, specialized in manufacturing and supplier of wines. It was founded in 1874, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is