[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. 3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. The Inside Sales Rep is responsible for converting opportunities into revenue by handling inbound and outbound sales communications, managing a sales pipeline, and collaborating with Design Consultants to ensure customer satisfaction.ResponsibilitiesHandle a high volume of inbound and outbound customer communications with professionalism and urgencyProactively follow up on unclosed opportunities through a structured Lead Recovery process using a multi-touch cadence (phone, email, SMS) to maximize conversionDrive sales to closure through confident objection handling and consultative sellingBuild strong customer rapport, identify needs, and recommend tailored product solutionsOptimize proposals by reviewing product selections, pricing and financing optionsCreate urgency and compelling calls to action that move customers toward decisionConsistently offer and promote 3 Day Blinds’ financing program on all eligible ordersCapture deposits in compliance with company policyResponsible for conversion along with contact attemptsActively manage and prioritize an assigned pipeline of open opportunitiesExecute disciplined daily Salesforce task management to ensure consistent follow-upMaintain accurate, detailed documentation of all customer interactions and opportunity updatesMonitor proposal aging and take ownership of moving opportunities toward conversionIdentify patterns in lost opportunities and contribute to continuous improvement effortsCreate, manage, and complete Salesforce tasks dailyAccurately document customer interactions, orders, and follow-ups in SalesforceCreate and manage orders in Epic, ensuring all required information is accurate and completePartner closely with Design Consultants under a defined lead management and handoff protocol to ensure seamless coordination, effective follow-up on open quotes, and smooth transition of closed ordersCommunicate clearly with field partners when clarification or rescheduling is neededSupport a One Team culture while maintaining ownership of your sales outcomesUtilize Salesforce for all daily sales activities, opportunity tracking, and reportingMaintain strong CRM discipline and data integrity standardsUse of Nice InContact phone system to manage calls and customer communicationsLeverage email and SMS platforms to support structured outreachTake customer deposits over the phone in strict adherence to SOX compliance and payment security proceduresAdopt and effectively utilize new sales technologies and digital tools to improve productivity, customer engagement, and conversionMeet or exceed individual and team performance goals, including:Bookings / RevenueConversion rateDefined KPI’sProductivity standardsQuality and compliance metricsParticipate in pipeline reviews and performance discussionsMaintain a competitive, results-oriented mindsetDemonstrate reliability, accountability, and consistent attendanceEffectively multitask and stay organized in a fast-paced, remote sales environmentSkillsProven ability to close sales and confidently handle objectionsStrong personal accountability, organization, and follow-throughNatural curiosity and strong insight into customer needsAttention to detail with commitment to accuracy in executionStrong verbal and written communication skillsAbility to build trust and influence customers over the phoneStrong organizational skills and ability to manage multiple opportunities simultaneouslyHigh attention to detail and CRM accuracyBasic computer proficiency and ability to quickly learn new systemsPrior inside sales or high-volume outbound sales experienceExperience using Salesforce, Epic, or other CRM/order management systemsExperience handling payments or taking deposits over the phoneFamiliarity with financing programs or consultative salesCall center sales experience in a performance-focused environmentBenefitsGenerous benefits package including medical, dental, vision, life, disabilityA company culture that prioritizes internal development and professional growthTime off with pay401(k) plan with a degree of employer matchingPaid parental leaveWellness programs and product discountsCompany Overview3 day Blinds is an industrial design company that offers affordable blinds, shutters, shades, curtains, and drapes. It was founded in 1984, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is http://www.3dayblinds.com.



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