[Remote] Inside Sales Development Account Manager
Note: The job is a remote job and is open to candidates in USA. Worldwide Clinical Trials is a global, midsize CRO dedicated to improving lives through innovative approaches. The Inside Sales Development Account Manager will be responsible for generating new sales opportunities, engaging with prospective clients, and supporting business development efforts to achieve customer acquisition and revenue growth objectives.ResponsibilitiesSource new sales opportunities for your Business Development partner(s) through inbound lead qualification and outbound prospecting, with the focus on A and B accountsEngage and build rapport with prospects through calls, email, and social outreach activityUnderstand customer needs and requirements through research, discovery, and qualification, and drive leads through the early stages of the sales processSet appointments with new customers for your Business Development partner(s)Route qualified leads and opportunities to your Business Development partner(s) to further qualify, develop, and closeFollow up with your Business Development partner(s) post meeting/call to determine results of such meetings and appropriate next steps to close the loop or move the opportunity forwardCo-manage sales territories and develop territory plans and a strategy with your Business Development partner(s) to achieve new customer and revenue growth targetsBuild your opportunity funnel via research and identify target accounts, key prospects, and opportunities at each account within your territoriesContinually maintain and expand your database/funnel of target accounts, prospects, and opportunities within your territoriesPartner with Marketing to understand and leverage their initiatives, and Business Development to tackle territory targets and goalsTrack and manage your activity and outreach in Salesforce, CRM, and High Velocity, our sales automation tool; maintain all account, opportunity, contact, and lead records in these systemsUse other technology and data tools to make connections, conduct research, and identify prospectsMeet or exceed quarterly Meetings and RFP targets, along with other new business metrics as discussed with your managerAttend trades shows and other events as neededLeverage Social Selling techniques and tools to reach clients through digital channels, sharing information including Worldwide’s services, web conferences, industry meetings, SME news, etcEstablish, nurture, and grow client relationships at the appropriate levelPerform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusiveSkillsMust have CRO experience or a similar industryStrong written and verbal communication skills to clearly and concisely present information on calls and via emailDrive and determination to succeed as well as meet and exceed targets and quotasMust be adaptable, professional, and motivated, and understand the sales cycleAbility to listen and identify pain points and customer challengesAbility to work under pressure, stay organized, multitask, prioritize, manage time effectively, and attend to administrative details in a fast-paced and constantly changing environmentDemonstrated ability to cultivate and maintain effective internal and external relationshipsProficiency in all MS-Office applications, including Microsoft Word, Excel, and PowerPointBachelor's degree in Life Sciences or a similar fieldPrior inside sales/sales development experience – minimum of 2 years of experience, including experience in developing new business, lead nurturing and qualification, prospecting, and appointment settingExperience with Salesforce or other CRM and sales automation tools, including the use of auto-dial systemsCRO/pharmaceutical industry experience preferred, including knowledge of Phase I-IV clinical research and developmentBenefitsCompetitive benefits package depending on locationCompany OverviewWorldwide Clinical Trials is a global CRO that provides preclinical and Phase I-IV clinical development services to pharmaceutical industry. It was founded in 1986, and is headquartered in Morrisville, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.worldwide.com.