[Remote] Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. Sundays for Dogs is a direct-to-consumer brand focused on providing human-grade pet food to enhance the lives of dogs and their owners. They are looking for an Inside Sales Associate to join a new team dedicated to customer acquisition and retention, primarily through high-volume outbound calls and relationship building with customers. This role involves meeting sales targets and ensuring customer satisfaction throughout their subscription experience.ResponsibilitiesMake high-volume outbound calls to new leads and recently acquired customers, converting interest into committed subscriptionsOwn the zero-to-90 retention window—proactively following up with new subscribers to keep them engaged, informed, and on-plan through their first three deliveriesHandle objections with confidence and close: whether it's price sensitivity, feeding questions, or general hesitation, you turn skeptics into advocatesManage your pipeline with discipline—logging activity, tracking outcomes, and keeping your CRM current so nothing slipsPartner with the Concierge and Care teams to ensure warm handoffs and seamless customer experiences when needs go beyond salesRepresent the Sundays brand with energy and authenticity—customers can tell when you actually love what you're sellingSkillsYou have 3–5+ years of direct sales experience—inside sales, B2C phone sales, subscription sales, or DTC. Customer service experience alone does not qualifyYou have a proven track record of hitting or exceeding targets—you know your numbers, you own them, and you can speak to themYou have exceptional verbal communication skills: clear, confident, persuasive, and warm. You're a natural on the phoneYou have the ability to build rapport fast, handle objections without a script, and close without being pushyYou have a genuine love of dogs and an enthusiasm for the Sundays mission that comes through in every conversationThis is a remote position but our preference is for those who are remote or who are willing to travel to Cleveland on a monthly basisBenefits401(k) plan with employer match – invest in your future.Annual work-from-home stipend – set up your workspace for success.Competitive Medical, Dental, Vision plans – company covers 80%.Sundays subscription for your pup! – because we care about your furry friends.Parental leave & PAWrental leave – support for growing families, both human and pet.Discounted pet insurance – keep your pets happy and healthy.Company OverviewSundays for Dogs engages in the online retail of dog foods that are made by an air-drying method. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://sundaysfordogs.com/.