[Remote] Inside Sales Account Executive - South Atlantic

Note: The job is a remote job and is open to candidates in USA. WM is North America’s largest comprehensive waste management environmental solutions provider, and they are seeking an Inside Sales Account Executive to support the South Atlantic market area. The role involves managing customer accounts, developing retention strategies, and generating new business through consultative selling. Responsibilities Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships Align Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools) Prepare reports as needed and/or handle general administrative duties as appropriate Skills Must live and work in the US High School Diploma or GED (accredited) 1 year WM experience or 5 years of business-to-business account management at a proficient level Ability to effectively convert customer cancellation requests Ability to build relationships (highly competent) Ability to set goals Proficient in time management Proficient in computer skills High impact communication Planning and organization Ability to negotiate (highly competent) Financial acumen Benefits Medical Dental Vision Life Insurance Short and Long Term Disability Employee Stock Purchase Program (ESPP) 401K (4.5% with NO vesting period) Unlimited vacation time Annual education assistance benefit Company Overview WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company. It was founded in undefined, and is headquartered in Gurgaon, Haryana, IN, with a workforce of 1001-5000 employees. Its website is