[Remote] Inside Channel Account Manager

Note: The job is a remote job and is open to candidates in USA. ESET North America is a privately held global digital security company committed to a positive digital future. The Inside Channel Account Manager will drive growth through channel partners by building strategic relationships and managing a qualified pipeline to elevate partner success.ResponsibilitiesEngage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirementsBuild a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required. Primarily deal with volume partnersPerform profiling of partners on a daily bases with aim to identify partners with potential and pass them to CAMsCreate the pipeline with your accounts with focus on existing business and upsellBe able to accurately forecast revenue on a weekly and monthly basisKeep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claimsKeep reseller and customer company information and all activities up-to-date in CRM systemAssist resellers in operation tasks to process Deal registration and OrdersAchieve monthly and annual revenue and KPIs targetsCarry out other work according to the instructions of a managing employee in accordance with the activity of the department and the companySkillsHighly detail-oriented with a strong sense of ownership and self-motivationExcellent communication skills with a consistent and proactive approach to follow-upBachelor's degree in Cybersecurity, Information Technology, or a related field preferred; equivalent experience will be considered2–5 years of experience in an inside sales role, ideally within the cybersecurity industryMust have experience working with SaaS solutionsBenefits401(k) matchingWellness and WFH StipendsDental InsuranceEmployee Assistance ProgramHealth insuranceLife insurancePaid time offVolunteer Time off opportunitiesTuition reimbursementVision insuranceRemote Working environmentsHealth and wellness programsPerformance bonusesProduct discountsHolidaysPaid time offCompany OverviewFor more than 30 years we have been here helping to watch over and protect progress. It was founded in 1998, and is headquartered in San Diego, California, US, with a workforce of 51-200 employees. Its website is https://www.eset.com/us/.