[Remote] Implementation Specialist I

Note: The job is a remote job and is open to candidates in USA. Orange Logic has empowered a wide range of clients with its digital asset management system, Orange Logic Platform. This role is responsible for the successful implementation of customized software environments for clients, requiring both technical expertise and client-facing skills.ResponsibilitiesAssists clients in translating their specific requirements into functional workflowsTroubleshoots software-related problems that occur in client environmentsProvides guidance to clients with respect to technical best-practices and recommendations for workflow improvementsServes as a client advocate, seeking to provide white-glove service and solutionsCreates, and advocates for, enhancements that improve the user experience for both clients and Implementation SpecialistsTakes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfactionPerforms client training in both general functionality and client-specific customizationsSkillsObtained a bachelor's degree, preferably in STEMExperience implementing enterprise softwareExpert knowledge of and experience with Digital Asset Management systems is preferredExcellent verbal and written communication skillsExcellent interpersonal, negotiation, and conflict resolution skillsPositive attitude, with a genuine enthusiasm for proactively solving problemsTechnically curious and eager to understand how complex systems workExcellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneouslyAnalytical thinker who can translate complex business needs into feasible solutionsBenefitsMedical, Dental, & Vision InsuranceLife & Disability Insurance401(k) & Roth with 4% employer match (fully vested)20 Days PTO8 Weeks Parental Leave8 Company HolidaysRemote Work EnvironmentCompany OverviewOrange Logic is a software research firm that provides innovative approaches in multiple fields including digital asset management. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is https://www.orangelogic.com.



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