[Remote] Implementation Specialist

Note: The job is a remote job and is open to candidates in USA. Soaring Towers is a reputable software company that helps businesses manage operations and customer workflows. They are seeking an Implementation Specialist to guide customers through the activation period, ensuring a smooth onboarding experience while managing multiple customer activations simultaneously. Responsibilities Own customer implementations during the activation period Guide customers through setup, onboarding, and initial platform adoption Manage multiple active accounts and timelines at once Work with data, setup requirements, and onboarding details to ensure accurate configuration Partner with internal teams to keep implementations moving efficiently Act like a mini project manager, keeping stakeholders aligned and next steps clear Deliver a professional, supportive customer experience throughout the onboarding process Skills Experience in implementation, onboarding, customer success, project coordination, or a related role Strong people skills and the ability to guide customers through a structured process Comfortable working with setup details, data, and system-related tasks Highly organized with strong follow-through and time management Able to manage multiple accounts and deadlines simultaneously Strong communication skills and cross-functional collaboration ability Coachable, flexible, and solutions-oriented Company Overview IT Services For Construction It was founded in 2024, and is headquartered in Riverside, US, with a workforce of 2-10 employees. Its website is