[Remote] Implementation Project Manager

Note: The job is a remote job and is open to candidates in USA. HomeX Services Group is seeking an Implementation Project Manager to lead cross-functional technology projects that advance their enterprise platform strategy. This role is responsible for managing software initiatives from discovery through implementation, training, and stabilization, ensuring successful project delivery and stakeholder alignment.ResponsibilitiesLead end-to-end project delivery using standard PMO practices (scope, schedule, budget, risks, change control, communications)Create and manage detailed project plans, workstreams, milestones, and dependencies; maintain project documentation and status reportingFacilitate stakeholder alignment, decisioning, and issue resolution across IT, Finance/FP&A, Operations, and field leadershipCoordinate testing strategy, UAT, training, cutover, and hypercare for enterprise software initiativesTrack adoption and performance post-go-live; drive corrective actions as neededOwn project execution for new software implementations and major system enhancements across the HxSG application stackLead intake, requirements gathering, and business case support; coordinate vendor demos, evaluation, and selection processesPlan and manage ServiceTitan feature rollouts (e.g., Pro products, new modules, workflow changes), ensuring configuration aligns with HxSG standardsDevelop implementation plans covering sandbox setup, integration touchpoints, data readiness, and security/compliance checksLead UAT cycles, defect triage, and go/no-go readiness reviews with business ownersBuild and deliver enablement plans: training materials, role-based sessions, job aids, and adoption trackingCoordinate go-live execution and post-launch hypercare; monitor adoption KPIs and drive continuous improvementMaintain a portfolio view of active projects, surfacing resource conflicts, dependencies, and sequencing recommendations to PMO leadershipSkillsBachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience)4–7+ years of project management experience delivering SaaS implementations or system migrationsStrong ability to manage stakeholders across multiple locations and functional groupsExcellent written/verbal communication; able to translate technical detail for non-technical teamsProficiency with PM tools (e.g., Smartsheet, Asana, Jira, MS Project, Monday.com) and collaboration suitesDemonstrated ability to run parallel projects with competing timelines and prioritiesExperience launching new enterprise SaaS tools or feature programs in fast-growth environmentsFamiliarity with field service platforms such as ServiceTitan and adjacent tools (Intacct, Tableau, telephony/contact center, etc.)Knowledge of process improvement frameworks and structured delivery methods (Agile, Waterfall, hybrid)Comfort partnering with vendors through implementation and support lifecyclesCompany OverviewThe Best Partner for Your Business Join a network where sustainable growth meets diversity and exceptional customer care, offering your business the support and tools it needs to thrive in any climate. It was founded in undefined, and is headquartered in Lincoln, Rhode Island, US, with a workforce of 1001-5000 employees. Its website is https://www.homexservices.com.