[Remote] Implementation Consultant, Large Deployments

Note: The job is a remote job and is open to candidates in USA. AlphaSense is a leading provider of AI-driven market intelligence, helping companies make informed decisions. They are looking for a highly organized and client-focused Implementation Consultant to manage the onboarding and rollout of solutions for enterprise clients, ensuring successful deployments and building scalable processes.ResponsibilitiesOwn the entirety of the deployment phase, including the development of detailed project plans, defining critical milestones, and proactively mitigating risks to ensure a successful deploymentServe as the main point of contact for deployment activities, leading regular project status meetings, aligning resources (e.g., Sales, Marketing, Product, etc), and communicating progress, risks, and deployment statusAct as a resource for analyzing implementation trends, potential bottlenecks, and translating data into clear, actionable insights for both internal teams and external stakeholdersActively identify areas for improvement in our existing deployment methodologies, develop and document best practices and standardized playbooks, and implement scalable solutions to ensure a smoother, faster onboarding experience for all future clientsDevelop a strong understanding of the product, the persona of customers, the reason for investment, and how this maps back to the customer lifecycleSkillsAt least 4+ years of experience as a client-facing Implementation Consultant or Professional Services Consultant in a B2B SaaS environmentExperience with change management best practices, ensuring a successful transition for client organizations after deploymentStrong sense of seeing a project through completion and managing tasks. Familiarity with project management tools (Linear, Jira, Asana, Rocketlane, etc.) and CRM software (Salesforce) for tracking deployments and client information is a mustUnderstand how to slice through data, with the ability to look at deployment metrics, understand key trends, and develop both internal and external reports. Must be proficient in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data validation)Interest in identifying operational inefficiencies and driving organizational change through the development of scalable processes and documentationExcellent communication skills to persuade both senior client leadership and internal stakeholders to keep projects on track and mitigate riskRemote - United StatesUS Remote (Eastern/Central Preferred)BenefitsYou may also be offered a performance-based bonus, equity, and a generous benefits program.Company OverviewAlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.alpha-sense.com/.