[Remote] Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. mPulse is seeking an Implementation Consultant II to manage advanced requirement gathering and oversee the entire implementation process. This role involves guiding the implementation team to ensure solutions meet customer objectives and drive continuous improvement.ResponsibilitiesLead complex requirement gathering and documentation processesFacilitate detailed discussions with customers to ensure alignment with strategic goalsManage implementation projects, guiding project managers, solution design engineers, and testersLead medium to complex projects and provide guidance to Level 1 consultantsCollaborate with solution design engineers to ensure accurate solution configurationCreate and assist with test plans as neededAct as subject matter expert on how to properly Interpret and Implement a client's scopeDrive process improvements based on project outcomes and feedbackSkills5+ years of experience in business analysis or solution consultingProven leadership and project management skillsExtensive experience with SaaS products or similar technologiesBachelor's degree in Business Administration, Information Technology, or a related fieldExcellent strategic thinking and communication skills to engage with stakeholders and manage client expectationsAdvanced understanding of SaaS technologies and implementation processesAbility to stand and sit for extended period of timeAbility to lift 10 lbs. weightAdvanced degree or relevant certifications are a plusCompany OverviewmPulse, a leading Health Experience and Insights company, is transforming consumer experiences to deliver better, more equitable health outcomes. It was founded in 2014, and is headquartered in Encino, California, USA, with a workforce of 501-1000 employees. Its website is http://www.mpulsemobile.com.Company H1B SponsorshipmPulse has a track record of offering H1B sponsorships, with 4 in 2026, 21 in 2025, 10 in 2024, 9 in 2023, 5 in 2022, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.