[Remote] Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. Mitratech is a company focused on building world-class products for the Legal, Risk, Compliance, and HR functions. They are seeking an Implementation Consultant to support SMB and enterprise-level implementations across their product lines, helping clients translate their business needs into functional solutions.ResponsibilitiesConsult with clients during the software implementation phase to translate their business needs to functional areas of the platformLead the technical solution architecture for mid-sized and enterprise accountsValidate and organize large sets of dataAttend weekly client meetings and contribute as neededWork closely with internal teams to report on and resolve product enhancements, bugs, and support requests throughout the implementation processLead implementation discovery, setup and configuration of their productCreate and update internal documentation regarding best practices and proceduresTrain colleagues on updatesAssist in training new team membersPeriodically assist team members in other departments with support casesAttend product prioritization, stakeholder and update meetings; assist in UAT for product releasesSkillsMinimum 1 year of experience implementing software within a professional services organizationGoogle WorkspaceMicrosoft OfficeJIRA / ConfluenceSalesforceStrong time management and organizationProject management experienceCollege diplomaBenefitsHealth, Dental & Vision Insurance *401 (k) + Employer Match *Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days OffSTD, LTD & Group Life InsurancePaid Parental LeavePet InsuranceFSA & HSA OptionsEmployee Assistance ProgramRemote WorkCareer Advancement & Professional Development OpportunitiesEmployee RecognitionLinkedIn Learning PlatformCompany OverviewMitratech is a proven technology partner for corporate legal departments, risk & compliance teams, and HR professionals. It is a sub-organization of Ontario Teachers' Pension Plan. It was founded in 1987, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.mitratech.com.