[Remote] Human Resources Manager Senior

Note: The job is a remote job and is open to candidates in USA. Pep Boys is a leading automotive aftermarket service and retail chain, and they are seeking a Senior HR Manager to support their regional store leadership teams. This role is focused on driving business performance through strategic HR expertise, workforce planning, and employee relations leadership while ensuring compliance with employment laws and company policies.ResponsibilitiesServe as a trusted advisor to Regional and District leaders, aligning people strategy with operational and financial goals while driving accountability and performanceLead complex investigations and employee relations matters, ensuring fair, consistent, and legally compliant resolution while mitigating organizational riskCoach leaders on performance management, corrective action, terminations, conflict resolution, and organizational effectiveness — providing steady guidance through difficult decisionsPartner closely with peer HR Managers across the country to ensure consistency in approach and decision-making; provide cross-regional backup support during PTO or high-volume periodsWork collaboratively with HR Generalists, Talent Acquisition, Total Rewards, Learning & Development, HRIS, and Legal to deliver integrated HR solutions that support field operationsAssess bench strength, succession readiness, retention risks, and hiring strategies to ensure strong talent pipelines across multi-unit locationsSupport restructuring, workforce transitions, policy implementation, and cultural initiatives while maintaining engagement and operational continuityEnsure adherence to federal, state, and local employment laws and company policies; proactively identify and address risk areas across assigned marketsSkills8-10 years of experience coupled with a bachelor's degree Human Resources, or related degreeStrong business acumen with the ability to connect HR strategy to operational performanceExceptional employee relations and investigation capabilityExecutive presence and credibility with field leadershipHigh emotional intelligence and sound judgmentAbility to influence without direct authorityStrong collaboration skills across a distributed HR teamAbility to operate independently in a home-based roleClear, confident communicator (verbal and written)Willingness and ability to travel 15–25%Federal, state, and local employment law (multi-state exposure preferred)Retail or multi-unit service industry workforce dynamicsPerformance management and progressive discipline practicesOrganizational design and change management principlesHR compliance and risk mitigation frameworksCross-functional HR operating models (COE and field partnership structure)PHR or SPHR preferredMulti-state exposure preferredBenefitsMedical, dental, and vision benefitsLife insuranceShort Term DisabilitySupplemental benefits401(k) with company matchPTO and holiday payOn-demand pay partner (DailyPay)Reduced benefits available for part-time team membersCompany OverviewPep Boys is an automotive aftermarket chain and retailer that offers quality auto repair and car parts. It was founded in 1921, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is http://www.pepboys.com/.