[Remote] HR Operations Coordinator (Maternity Leave Coverage - 12 months)

Note: The job is a remote job and is open to candidates in USA. Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. They are seeking a proactive and organized HR Executive to provide comprehensive HR administrative support and manage employee queries through their HR ticketing system, ensuring the smooth day-to-day running of HR operations.ResponsibilitiesMaintain accurate and confidential employee records and HR documentationProcess HR administration relating to new starters, leavers, promotions, and internal transfersSupport the administration of employee benefits, leave requests, and payroll-related changesProduce both standard and ad hoc HR reports as requiredAssist with the coordination and delivery of HR projects and initiativesAct as the first point of contact for HR-related queries, providing accurate and timely guidanceManage and resolve HR tickets in line with agreed service level agreements (SLAs)Escalate more complex matters to the appropriate HR colleagues where necessaryMonitor ticket trends and identify opportunities to improve processes and employee experienceEnsure HR activities are carried out in line with company policies, employment legislation, and HR best practiceSupport the development and maintenance of HR policies and proceduresAssist with internal and external audits by preparing and providing relevant documentationMaintain HR systems and databases, ensuring data integrity and accuracyGenerate and analyse HR data and reports to support decision-makingProvide insights and recommendations based on HR data analysisSkillsDegree educated in Human Resources, Business Administration, or a related disciplinePrevious experience in an HR Administrator, HR Executive, or similar HR support roleExperience using HR systems and ticketing platforms is advantageousStrong organisational skills with the ability to manage multiple priorities effectivelyExcellent communication and interpersonal skills with a customer-focused approachProficient in Microsoft Office applications, particularly Excel, Word, and PowerPointAble to handle confidential and sensitive information with discretionAnalytical mindset with the ability to interpret HR data and produce reportsBenefitsPrivate health insurance plus enhanced dental and optical coverGenerous pension scheme25 days paid holiday + bank holidaysGroup income protectionLife assurance coverage at 4x base salaryCompany OverviewLumanity applies incisive thinking and decisive action to cut through complex situations and deliver transformative outcomes. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://lumanity.com/.