Remote Hospital Billing Follow-up Analyst
About the position Responsibilities • Submit electronic and hard copy billing and conduct follow up with third party carriers for insurance claims. • Investigate and coordinate insurance benefits for insurance claims across multiple service lines. • Obtain claim status via the telephone, internet, and/or fax. • Review and understand eligibility of benefits. • Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow up activities in a fast-paced environment. • Conduct research, contact patients, and the local affiliates to include VA, Hospitals, and insurance carriers. • Handle incoming and outgoing mail, scanning, and indexing documents and handling any other tasks that are assigned. • Research and verify insurance billing adjustment identification to ensure proper account resolution and act when necessary. • Identify contractual and administrative adjustments. • Work independently or as a member of a team to accomplish goals. • Demonstrate excellent customer service, communication skills, creativity, patience, and flexibility. • Follow established organization guidelines to perform job functions while staying abreast to changes in policies. • Correspond with hospital contacts professionally using appropriate language while following the specific facility and department protocol. • Uphold confidentiality regarding protected health information and adhere to HIPPA regulation. • Interact with all levels of staff. • Cross train in multiple areas and perform all other duties as assigned by management. Requirements • Active listening • Ability to multi-task • Exceptional phone etiquette • Strong written and oral communication skills • Effective documentation skills • Strong organizational skills • Service orientation • Reading comprehension • Critical thinking • Social perceptiveness • Time management and reliable attendance • Fast learner • High School Diploma or equivalent • Bachelor's degree preferred, or equivalent combination of education, training, and experience • 2 or more years of experience in Insurance follow-up, hospital claims processing, or medical billing preferred • Remote work experience preferred Benefits • Unlimited opportunities for advancement • Full benefits package including health, dental, vision, and life insurance upon hire • Matching 401k • Competitive salaries • Incentive programs Apply tot his job