[Remote] Home Buying Concierge

Note: The job is a remote job and is open to candidates in USA. Veterans United Home Loans is dedicated to helping Veterans and military families become homeowners. As a Home Buying Concierge, you will support borrowers through their homebuying journey by managing moving logistics and collaborating with teams to provide necessary services, ensuring a smooth experience.ResponsibilitiesBuilding connections with borrowers (mostly by phone, voicemail, or text) to educate and assist them with the moving process—overall, taking stress off their plate and getting them excited about the homebuying journey!Partnering with teams across the company and external providers to get borrowers the products and services they needPitching in wherever needed (excluding licensed tasks) to help foster a supportive and collaborative team cultureSkillsBackground in sales, customer service, or roles that require juggling multiple prioritiesTranslatable skills and relevant expertiseDedicated work ethicAbility to handle high volumes of interactions while staying organized and focusedAbility to excel in fast-paced, results-driven environmentsOutstanding customer service skillsStrong communication skills for connecting with others in person, over the phone, or through emailAbility to adapt to shifting priorities and changeConfidence using basic computer technologiesReliability and commitment to making a difference every dayCompany OverviewWe are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S. It was founded in 2002, and is headquartered in Columbia, Missouri, USA, with a workforce of 1001-5000 employees. Its website is https://www.veteransunited.com.



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