[Remote] HetNet Optimization Engineer

Note: The job is a remote job and is open to candidates in USA. Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. The HetNet Optimization Engineer is responsible for troubleshooting, optimizing, and maintaining KPIs while managing relationships with various partners to support regional and national projects. Responsibilities Work with vendors and regional teams to complete OEM Radio Equipment and HetNet integration, commissioning, and optimization Analyze call testing, data collection, and previous optimization metrics as required Monitor system Key Performance Index (KPI) and make parameter adjustments with HetNet core access if provided Work with regional and national team to assist in HetNet equipment installation and turn-up as needed Work with regional and national team to assist in Small Cell installation and turn-up as needed Understand the HetNet technology advancement and Small Cell OEM development for current and future technologies, including 4G LTE-A, 5G NR, CBRS/LAA, etc Develop standardized documentation and process to address integration, call testing, baseline walk, KPI monitoring, optimization, and reporting Develop and train the internal resources (local and national SPEs) to meet the increasing demands and growth of the HetNet/Small Cell integration and optimization projects Provide technical support to regional and national team in terms of HetNet/Small Cell solution selections, functionality comparison, performance analysis, etc Participate or support reviews and customer meetings to present HetNet /Small Cell solutions Skills In-depth knowledge of deploying end-to-end cellular grade networks through either past employment with an operator or through working with the mobile operators at a cellular equipment manufacturer or systems integrator Previous experience with Commissioning, Integration and/or Optimization of carrier networks Strong Radio Performance Optimization experience with Ericsson or Nokia required Experience with Project Management of turnkey DAS solutions: design, construction, integration and closeout Analyze call testing, data collection, and previous optimization metrics as required Monitor system Key Performance Index (KPI) and make parameter adjustments with HetNet core access if provided Understand the HetNet technology advancement and Small Cell OEM development for current and future technologies, including 4G LTE-A, 5G NR, CBRS/LAA, etc Develop standardized documentation and process to address integration, call testing, baseline walk, KPI monitoring, optimization, and reporting Develop and train the internal resources (local and national SPEs) to meet the increasing demands and growth of the HetNet/Small Cell integration and optimization projects Provide technical support to regional and national team in terms of HetNet/Small Cell solution selections, functionality comparison, performance analysis, etc Participate or support reviews and customer meetings to present HetNet /Small Cell solutions Small cell experience with any OEM: Nokia, Ericsson, Airspan or CommScope desired IBwave/iBwave Viewer and other RF prediction tools preferred MNO Carrier tools and terminology MNO Laptop for internal databases Bachelor of Science degree or higher preferred Benefits Medical Dental FSA 401(k) LTD/ STD Life Insurance Paid Time Off Paid Holidays Company Overview CTS provides custom, carrier-grade, in-building and campus connectivity solutions for enterprises and mobile network operators, solving and managing the most complex networking challenges. It was founded in 1990, and is headquartered in Marlborough, MA, US, with a workforce of 201-500 employees. Its website is