[Remote] Healthcare Trainer – Charges (RCM)

Note: The job is a remote job and is open to candidates in USA. Delta System & Software, Inc. is seeking an experienced Healthcare Trainer specializing in Revenue Cycle Management (RCM) with a focus on Charge Services. The role involves training associates on charge-related processes and ensuring compliance and operational readiness through the development of training programs and conducting system-based training.ResponsibilitiesDeliver training on Charge Services workflows including charge entry, validation, reconciliation, and charge correctionsConduct hands-on training within Cerner and other healthcare EMR systemsDevelop and maintain training materials including SOPs, process documents, job aids, and workflow guidesPerform trainee assessments and evaluate readiness for production supportProvide shadowing support, floor support, and go-live/hypercare assistanceTrack training effectiveness, completion metrics, and productivity outcomesIdentify skill gaps and conduct refresher training sessionsCollaborate with Operations, Quality, Compliance, and Client stakeholdersEnsure adherence to healthcare regulations, operational standards, and client requirementsSkillsBachelor's Degree in Healthcare, Information Technology, Life Sciences, or related fieldPrior experience in Revenue Cycle Management (RCM) operationsStrong experience with Charge Services and Charge Entry processesHands-on experience with Cerner or similar EMR platformsPrevious healthcare training or instructional experience preferredCRCR, Cerner, or related healthcare certifications preferredRevenue Cycle Management (RCM)Charges and Patient AccountingCerner EMRHealthcare Operations TrainingCharge Validation & ReconciliationStakeholder ManagementReporting & Metrics TrackingProcess DocumentationPresentation & Facilitation SkillsQuality ImprovementCharge Services Configuration & BuildADD/MODIFY Tier Logic in cstiermaint.exNew Charging Tier BuildsCharge Entry Flexing Data ElementsCharge Interval ConfigurationNon-Covered Items SetupADD-ON Build CreationCharge Entry Site PreferencesCharge Transformation RuleCharge Tier AssociationRoom & Bed ParametersCharge Services AdministrationCharge ViewerBatch Charge Entry OrdersDB Pricing ToolMiscellaneous SetupTier Logic ManagementPrice Schedule & Miscellaneous Schedule CreationCPT Modifier Creation using Core Code BuilderCharge Services SupportCreate and Modify Charge Services Olympus JobCreation of Interface FilesAutomated Bill Code & Price UploadBuild New ChargeModify Existing Bill Codes and PricingHidden Orders for Batch Charge EntryOrganization / Charge Tier Association ManagementCharge Services ScriptingRun Load Scripts in PuTTRun Scripts to Absorb Suspended ChargesResolve Bill Item Not Found Suspended ChargesCharge Processing Support ScriptsCerner Revenue Cycle ApplicationPatient AccountingHealthcare Operations TrainingLMS ExperienceTrain-the-Trainer CertificationGo-Live Support ExperienceHealthcare Compliance KnowledgeCompany OverviewDelta System & Software is an information technology company offering SAP, ERP, and, e-business solutions. It was founded in 2006, and is headquartered in Mckinney, Texas, USA, with a workforce of 51-200 employees. Its website is http://deltassi.com.