[Remote] Healthcare - Patient Enrollment Specialist (Temporary)

Note: The job is a remote job and is open to candidates in USA. Crescendo is a company focused on enhancing customer experience through innovative technology. They are seeking a motivated Patient Enrollment Specialist to serve as the first point of contact for patients, helping them enroll in programs via a smartphone app and conducting outbound calls to convert leads into enrollments.ResponsibilitiesServe as the first point of contact that will introduce patients to the program and help them enroll via a smartphone appConduct outbound calls (to program-eligible patients) and successfully convert those calls into enrollmentsCreate exceptional patient enrollment experiences and share insights with your peersEvangelize the program benefits and the impact it will have on member healthDeliver value to our partners and strengthen relationships through feedback, communication, and collaborationGather patient insights on enrollment experience in order to outline areas of growth and opportunityMaximize team growth by delivering observations and identifying trends to help the team as it growsSkillsHighly preferred experience with supporting customers, conducting outbound calls, and/or converting sales leadsYou are a strong communicator who can easily build relationships, problem-solve, and navigate around push-backYou love being on the phone and chatting with folks, and want to flex your extroverted personalityYou love providing assistance and showing people the benefit of a product or serviceYou are tech-savvy, skilled at multitasking, and able to navigate through different systems simultaneouslyYou can utilize your emotional intelligence to drive your conversations and allow you to meet patient needsYou are goal-oriented with a go-getter attitude and are able to work with limited supervisionYou like to educate and simplify concepts for folks who struggle with complicated thingsBenefitsRemote working arrangementsCompetitive base salaryGenerous paid time offComprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employeesCompetitive retirement benefitsAccess to free posture-based fitness workouts from homeTraining and professional development opportunitiesCompany OverviewCrescendo offers a full-stack customer service platform combining the most advanced AI with a global service team. It was founded in 2024, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.crescendo.ai.