[Remote] Healthcare Finance & Operations Intern (Contract, ~3 Months)

Note: The job is a remote job and is open to candidates in USA. Lonerock Clinic is an integrative primary care and psychiatry practice located in Eugene, OR, seeking a Healthcare Finance & Operations Intern to assist with financial and operational analysis. The intern will review workflows, identify inconsistencies, and present findings to improve revenue capture and operational efficiency.ResponsibilitiesTrack daily revenue against the schedule (rolling 6- and 12-month views)Learn our prior auth → visit → billing workflow end-to-endReconcile daily schedule vs. payments collected: estimate expected revenue by visit type (cash, insurance, copay) and compare against actual collectionsIdentify and flag discrepancies such as patients seen without payment, missing charges, or uncollected copaysAudit copay collections — compare scheduled insured patients against copays actually collected and identify patterns where collections slip (specific days, providers, payer types, front-desk shifts)Reconcile system reports to bank deposits: Compare Electronic Health Record (EHR)-reported collections to actual bank activity and identify discrepancies Identify (missing deposits, timing delays, and mismatches)Review medication, supply, and inventory logs (including high-cost medications like Spravato) against billed services: flag discrepancies or missing documentationTrack no-shows and late-cancellations against fees charged and collectedBuild clean, repeatable tracking tools that can be maintained after the engagementSupport bill tracking and assist with P&L review preparationIdentify recurring inconsistencies in billing, collections, and operationsDevelop a clear, written Standard Operating Procedure (SOP) for ongoing financial and operational reconciliationPresent findings and recommendations to improve revenue capture, workflow consistency, and financial visibilitySkillsExposure to or familiarity with healthcare operations — basic understanding of clinic workflow and the patient-to-billing lifecycleMedical billing & coding (exposure preferred) — familiarity with concepts such as CPT/HCPCS, ICD-10, and insurance billing workflows; formal coursework or certifications (CPC, CCS, CPB) are a plus but not requiredAccounting fundamentals — basic understanding of debits/credits, reconciliation, AR aging, and reading simple P&L statementsStrong Excel/Google Sheets skills (pivot tables, lookups, conditional formatting; light SQL or Python is a plus, not required)High attention to detail and the ability to identify inconsistencies or gapsComfort asking direct questions and presenting findings to leadershipProfessional discretion and awareness of HIPAA/PHI handlingCoursework or background in healthcare administration, medical billing & coding, accounting, finance, or business analyticsExperience with eClinicalWorks (eCW) is a plus but not requiredBenefitsContract, approximately 3 months, with possibility of extension or conversion based on fit and outcomesOn-site, 30-35 hrs weeklyCompany OverviewIntegrated Primary Care, Mental Health with Ketamine, and Body care. It was founded in 2020, and is headquartered in Eugene, Oregon, US, with a workforce of 11-50 employees. Its website is https://www.lonerockclinic.com.