[Remote] Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/2/26

Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is dedicated to helping home healthcare professionals find meaningful opportunities that prioritize patient care. The Healthcare Customer Service Representative will make outbound calls to assist patients with scheduling, benefits, and feedback, all while maintaining a safe and organized home office environment.ResponsibilitiesMake outbound calls to patients, members, and customers to schedule appointments for preventative health screeningsAssist patients with benefits and insurance information through welcome callsConduct surveys via outbound calls to gather patient feedbackSupport patients in making informed healthcare decisions to enhance their experienceMaintain a safe and organized home office environment while adhering to privacy and security protocolsSkillsHigh School Diploma or General Education Degree (GED) requiredMinimum internet download speed of 100 Mbps and upload speed of 20 MbpsStrong computer skills, including data entry and experience with Microsoft Outlook and WordExcellent customer service skills and ability to adhere to daily schedulesExceptional oral and written communication skills, demonstrating care and compassionExperience in a customer service role, particularly in healthcareAbility to provide two monitors at least 22 inches with HDMI and Display portsBenefitsComprehensive benefits package including health, dental, and vision insurance401(k) plan with company matchPaid time off (PTO) and holidaysFlexible spending accounts (FSAs) and employee wellness programsOpportunity for career development and growth within the organizationCompany OverviewHomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States. It was founded in 2024, and is headquartered in Boulder, US, with a workforce of 2-10 employees. Its website is https://homehealthfocus.ai.



Apply To This Job