[Remote] Head of Sales Strategy - Customs Brokerage

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. They are seeking a dynamic and commercially driven Head of Sales Strategy – Customs Brokerage to lead the development and execution of strategic sales initiatives across their customs brokerage portfolio, driving revenue growth and strengthening market positioning.ResponsibilitiesDefine and execute the global/regional sales strategy for Customs Brokerage within DGFTranslate corporate growth objectives into actionable commercial plansIdentify market trends, customer needs, and competitive dynamics to refine strategyPartner with sales leadership to drive pipeline development and conversionDesign and deploy go-to-market strategies, value propositions, and pricing frameworksDevelop tools, playbooks, and training to strengthen sales effectivenessEstablish KPIs and performance metrics for brokerage salesMonitor and analyze sales performance, identifying opportunities for optimizationLead forecasting, budgeting, and reporting for the Customs Brokerage portfolioCollaborate cross-functionally with Product, Operations, Compliance, and ITPartner with regional and country teams to ensure consistent executionAct as a key advisor to senior leadership on customs brokerage growth opportunitiesDrive digital and process innovation in brokerage sales (automation, analytics, customer solutions)Identify new revenue streams, including value-added servicesSkillsBachelor's degree (Master's preferred) in Business, Supply Chain, or related field10+ years of experience in logistics, freight forwarding, or customs brokerageProven track record in sales strategy, commercial leadership, or business developmentStrong understanding of global customs regulations and brokerage operationsExperience working in a matrix, global organizationExceptional analytical, communication, and stakeholder management skillsStrategic thinking with strong execution focusCommercial acumen and customer-centric mindsetInfluencing and leadership across diverse teamsData-driven decision-makingChange management and innovation leadershipBenefitsCompetitive base salary plus role dependent performance-based incentives.$1-for-$1 match up to 4% quarterly + 2% annual base contribution.Ability to purchase Deutsche Post AG shares at a discounted rate.Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Optional coverage for exams, frames, and contacts.Optional coverage for preventive, basic, and major services.7 major holidays, 8 floating holidays, and accrued vacation/sick days.Company OverviewDHL provides international express mail services including logistics services ranging from national and international parcel delivery. It was founded in 1969, and is headquartered in Bonn, Nordrhein-Westfalen, DEU, with a workforce of 10001+ employees. Its website is http://www.dhl.com.

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