[Remote] Head of Growth

Note: The job is a remote job and is open to candidates in USA. PolyAI is a company that automates customer service through lifelike voice assistants. They are seeking a Head of Growth to lead their growth strategy, build a high-performing growth engine, and develop programs that drive awareness, engagement, and revenue.ResponsibilitiesLead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activationBuild and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenueOwn the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentationSet the paid media strategy and investment model across channels, with clear accountability for performance and efficiencyLead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and SalesBuild lifecycle and nurture programs that support acquisition and expansionEstablish a rigorous operating cadence, including pipeline reporting by stage, source, and segmentUse data to decide where to invest, where to improve, and where to stopHire, develop, and lead a strong teamSkills10 to 12+ years in B2B / B2C2B demand generation and growthExperience at a Tier-1 startup backed by Tier-1 VCs, helping take organizations from $100M to $200M+Both PLG and sales-led (SLG) experience, including the transition from product-led to sales-led, and demand generation across multiple segmentsA track record of named-account and precision-marketing programs that produced attributable pipelineA point of view on attribution that goes beyond last-touchExperience building or rebuilding a lifecycle program end to endComfort owning web and conversion as your own surfaceThe discipline to kill underperforming channels rather than hedgeStrong cross-functional credibility with Sales, Product Marketing, and FinanceA builder's mindset: a desire to automate, to become AI-fluent on the edge of the market, and to ship leverage rather than delegate itExperience with vertical campaigns or developer marketing is a plusBenefitsParticipation in the company27s employee share options planComprehensive health coverage for you and your loved onesLife InsuranceSTD and LTDThe opportunity to contribute to the company's 401k planFlexible PTO policy + 11 designated company holidaysAnnual learning and development allowanceWe27re all about making WFH work for you - that27s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!Enhanced parental leaveCompany-funded fertility and family-forming programmesMenopause care programme with MavenSabbatical Program: 5-week paid sabbatical available after 5 years of employmentAnnual bonus tied to both personal and company OKRsEquity, giving you the opportunity to share in the company's long-term successCompany OverviewPolyAI develops conversational artificial intelligence software that enables organizations to automate customer service interactions. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.polyai.com.