[Remote] Head of Decision Intelligence

Note: The job is a remote job and is open to candidates in USA. Deepgram is a leading platform in the Voice AI economy, providing real-time APIs for speech-to-text and text-to-speech. The Head of Decision Intelligence will build an Intelligence Layer that utilizes autonomous agents for data-driven decision-making, working closely with product, sales, and finance teams to enhance operational excellence.ResponsibilitiesAI-Augmented Intelligence: In close partnership with functional leaders, architect and deploy agent-assisted intelligence systems that move beyond static dashboards. Build workflows that proactively reason across silos (e.g., correlating API latency with churn signals in Salesforce) to surface automated root-cause analysis and actionable recommendationsInfrastructure Evolution: In close partnership with our Tech/Engineering team, co-evolve our data stack. Define the semantic layer and data contracts required to make our infrastructure agent-ready and highly reliableUnlock Audio Intelligence: Leverage Deepgram's own Voice AI models to ingest and structure thousands of hours of internal calls, turning unstructured audio into queryable insights for all functional teamsStrategic Leadership: Act as the primary data partner to the CEO and Board. Define the "source of truth" for our complex, usage-based revenue models and provide the analytical backbone for long-term strategy — from pricing, packaging, and distribution to market entry and capital allocationTeam Building: Recruit and lead a lean, elite team of AI-native engineers. Set a culture where manual, repetitive SQL tasks are viewed as automation bugs to be solved with code and agentsSkills7+ years in data/analytics roles, with 2+ years leading teams at high-growth technology companiesExpert-level proficiency in SQL and Python — equally comfortable in a Hex notebook or dbt model as in a boardroom presentationExperience building agentic systems that can navigate a data warehouse autonomously — not just using LLMs to write SQL, but understanding where human judgment still mattersA founder's mindset: comfortable with 'work-in-progress' infrastructure, pragmatic enough to deliver high-value insights today while iteratively improving the foundationDeep experience with usage-based SaaS metrics: consumption patterns, gross margin per million tokens/hours, and NRRA track record of leading teams where data infrastructure was evolving alongside the business — and you still enjoy getting your hands dirty in codePrior experience as a Data Engineer or Software EngineerContributions to open-source data or AI projectsExperience with real-time billing and consumption systemsBenefitsMedical, dental, vision benefitsAnnual wellness stipendMental health supportLife, STD, LTD Income Insurance PlansUnlimited PTOGenerous paid parental leaveFlexible schedule12 Paid US company holidaysQuarterly personal productivity stipendOne-time stipend for home office upgrades401(k) plan with company matchTax Savings ProgramsLearning / Education stipendParticipation in talks and conferencesEmployee Resource GroupsAI enablement workshops / sessionsFor candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.Company OverviewDeepgram provides a voice artificial intelligence platform for speech-to-text, text-to-speech, and voice applications. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://deepgram.com.Company H1B SponsorshipDeepgram has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.