[Remote] Head of Account Management; Public Sector

Note: The job is a remote job and is open to candidates in USA. Atlassian is a company focused on unleashing the potential of every team through their software products. They are seeking an experienced Manager to develop and lead a team of Public Sector Account Managers, responsible for customer retention and revenue growth across their largest Public Sector business.ResponsibilitiesMaintain accountability for team performance, revenue forecasting, and balancing prioritization amidst a complex ownership footprintWork cross-functionally with Public Sector Sales leadership on execution & strategy, and collaborate effectively with other key customer-facing teams (Services, Channel and Customer Success)Drive pipeline generation strategy across the team, identifying and cultivating new expansion opportunities to build a robust, predictable revenue pipelineLeverage AI tools and technologies to streamline workflows, enhance customer insights, and optimize team efficiency across the sales cycleResponsible for staffing, on-boarding, and up-skilling of the teamOwns customer escalations to ensure effective risk mitigation and customer resolutionYou will learn Atlassian’s unique GTM model and play a critical part in helping us build our next generation Public Sector business modelOwn or collaborate on projects that seek to improve our practice, process, and/or ways of workSkills7+ years of experience managing account management, inside sales or customer success teams focused on Public Sector customersExperience with territory and account planning and the ability to coach towards these skillsExecutes creative and value-focused approaches to help deliver optimal customer outcomesExperience with change management and implementing better approaches to address opportunitiesExperience in hiring, onboarding, coaching and developing peopleAbility to effectively interact and communicate with various levels of managementExperience using CRM, forecast management, and analytics toolsAbility to prioritize work amidst multiple projects/initiatives running concurrentlyExperience working in close coordination with Partners & GSIsExperience in DoD / IC / FSI is required to succeedBenefitsBenefits, bonuses, commissions, and equityHealth and wellbeing resourcesPaid volunteer daysCompany OverviewAtlassian is a software company that offers proprietary software products for teamwork, project management, and software development. It was founded in 2002, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 10001+ employees. Its website is https://www.atlassian.com.Company H1B SponsorshipAtlassian has a track record of offering H1B sponsorships, with 57 in 2026, 351 in 2025, 184 in 2024, 190 in 2023, 259 in 2022, 156 in 2021, 162 in 2020. Please note that this does not guarantee sponsorship for this specific role.