[Remote] GTM System Administrator
Note: The job is a remote job and is open to candidates in USA. Panorama Education is a company focused on enhancing revenue operations through sophisticated systems and processes. They are seeking a GTM Systems Administrator to manage their tech stack, administer Salesforce, and collaborate with various teams to ensure effective solutions and integrations.ResponsibilitiesOwn day-to-day administration of Salesforce as our system of record — including user management, data hygiene, declarative builds (flows, validation rules, page layouts, permissions), and reporting infrastructureAdminister the broader GTM stack, including Gong, Gong Engage, Qualified, Salesforce CPQ, data enrichment platforms, Slack-based workflows, and other tools we adopt as we growPartner with stakeholders to translate business problems into well-scoped technical requirements. Ask meaningful questions, surface trade-offs, and recommend solutions rather than simply executing ticketsDesign, build, and maintain integrations across the GTM stack — using native connectors, APIs, and middleware platforms — to ensure data flows reliably between systemsIdentify opportunities to apply AI and automation to revenue workflows. Evaluate, implement, and measure AI-powered features within our existing tools, and help shape how we adopt new onesTriage and resolve user requests with clear communication on scope, timeline, and trade-offs. Maintain documentation, playbooks, and admin training that keep the team self-sufficientLead tool evaluations and implementations: scope requirements, run trials, document recommendations, and partner with vendors to bring new systems liveTake on ad hoc projects and analyses as team priorities shift, contributing wherever the RevOps team needs an extra set of handsSkills3–5 years of hands-on Salesforce administration experience in a sales or revenue operations environment within a B2B SaaS environmentDemonstrated experience administering and integrating multiple GTM platforms — Gong, sales engagement tools (Gong Engage, Outreach, SalesLoft), Salesforce CPQ, data enrichment tools, Qualified, or comparable systemsYou naturally approach work as a business analyst wouldComfort working with APIs, webhooks, and middleware platforms (Workato, Zapier, Tray, MuleSoft, or similar)You actively use AI tools in your daily work and have shipped or administered AI features within a GTM stackYou manage your own workload, hold yourself accountable to deadlines, and surface risks earlyYou learn new tools quickly and aren't precious about which platform you useSalesforce Administrator certificationSalesforce Advanced Administrator or Platform App Builder certificationSignificant hands-on experience with Salesforce CPQ administration or implementationProduction experience with Agentforce or other AI agent frameworksSQL fluency and comfort working in a modern data warehouse (Snowflake, BigQuery, Redshift)Experience supporting GTM teams at a scaling SaaS companyInterest in or experience with the K-12 education sectorBenefitsAnnual bonuses or commission awardsEquity awardsOther region-specific health and welfare benefits401K with an employer matchHealth, dental, vision, life insurance, and short-term and long-term disability coverage.Flexible spending account for health care and dependent careWellness ReimbursementWork from Home ReimbursementFlexible vacation policyParental leave programCompany Issued LaptopCompany OverviewPanorama Education brings the power of data to education through a SaaS platform used by hundreds of school districts across the US. It was founded in 2012, and is headquartered in Boston, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://panoramaed.com.Company H1B SponsorshipPanorama Education has a track record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.